Leaving Hostaway because of their booking fee?

Abandoned bucket

Status: Closed 2 Votes
This request is a duplicate of Abandoned Booking Tracking/Recovery/Response
Ken T
Jun 12, 2023 4:01 PM
OR Team Member Joined Aug, 2019 1706 posts

[This topic has been closed as a duplicate of another topic (Abandoned Booking Tracking/Recovery/Response)]

HappiTravels
Jun 3, 2023 4:56 PM
Joined Feb, 2021 5 posts

Hello,

It would be nice if when a guests starts a booking process but doesn’t finish that a trigger sends a reminder or asks if needs help booking go out after 1-2 hours. 

Adria H
Jun 3, 2023 11:04 PM
OR Team Member Joined Aug, 2022 149 posts

You should be getting notifications of a guest starting the book now process, you'd then know if they did not complete the booking. Is that not working out for you?

Lynne A
Jun 12, 2023 3:20 PM
Joined Sep, 2022 1 post

Have the same question , is it possible to also send auto message to user: " Don't miss out" and link button "Finish booking" 

Ken T
Jun 12, 2023 4:01 PM
OR Team Member Joined Aug, 2019 1706 posts

[This topic has been closed as a duplicate of another topic (Abandoned Booking Tracking/Recovery/Response)]