Leaving Hostaway because of their booking fee?

Changeover Restrictions: Individual Occurence?

BlueHeronSTR
May 18, 2024 2:44 PM
Joined Apr, 2022 4 posts

I have a booking that checks out on Thursday, 4th of July 2024. Because I have a 1 day changeover restriction, no one can book the holiday weekend till Friday July 5th. This significantly reduces the likelihood of booking the holiday weekend in entirety, since guests would much rather checkin on the 4th for a long weekend. Is it possible to remove the changeover restriction for a one-time occurrence?

Bri
May 21, 2024 10:54 AM
OR Team Member Joined Mar, 2022 110 posts

Hi there!

Setting the 4th of July to allow arrivals, and override your property rule of one gap night between bookings, should be able to be accomplished directly on the Spot Rate calendar.

Simply click on the date you wish to modify, then use the Set Rules dropdown to find Changeover rules. You can specify that both arrival and departure are allowed.

The general concepts surrounding this topic can be found here - https://www.ownerrez.com/support/articles/rates-calendar#arrival

After making your desired change, I'd recommend giving your listing a few minutes to sync the updates to the channels. Maybe an hour, to be safe. Then, check your live channel listings as if you were a guest to see if an arrival on the 4th is now being allowed.

If you run into any trouble, send us an email at help@ownerrez.com and we'll be happy to dig in deeper!