Where can I find and change a "Lead Time" for booking?

Mike and Elena S
Jun 6, 2024 3:51 PM
Joined May, 2023 1 post

The below instructions came from old version of ownerez and I was able to set up a lead time following this instructions. Now, I cannot find this function, please assist. Thank you! 

 

Lead TimeThis rule controls how far ahead of arrival the booking must be made. You can allow same-day bookings or require some days of lead time between the booking date and arrival. For further clarification, one-day advanced notice for all bookings does not mean that "check-in is allowed greater than 24 hours from the time the guest books." One day advanced notice does mean "no sooner than tomorrow."To make changes, navigate to Properties > the specific Property > Rules > Change > Booking Window > Lead Time.

For example, if your Property's Lead Time is set to the OwnerRez default setting of "1 Day from now," a guest can book a reservation at 11:54 PM the night before to arrive the following (tomorrow) afternoon.

Caleb M
Jun 10, 2024 4:55 PM
OR Team Member Joined Mar, 2022 174 posts

Hi Mike and Elena,

The photo in the instructions may be out of date, but if you follow the steps outlined here the settings are in the same place.

 

Navigate to Properties > Property In Question > Rules > Change > Scroll down to Booking Window > Lead Time.

You would find a section that looks like the below image, if you're still having trouble finding it please reach out to our helpdesk and we'll see if we can guide you there.