Hey Acacio,
It's not necessary to paste your entire Legal Agreement to the API House Rules for Airbnb. You do, however, want to include specific details and important info that your guests need to be aware of, all of which we assume would also be included in your Rental Agreement. For example, do you charge them extra if they smoke in your home? Do you not allow pets, and charge a penalty fee if someone brings one and violates your House Rules? So on and so forth. The House Rules should also mention that a signed Rental Agreement is a requirement.
We suggest the following information (remove what's not applicable, add to these as you see fit) be included in your API House Rules. This area is the strictest enforcement, the channels will allow you to cancel a reservation before arrival or during a stay for violating these.
No Smoking, No Parties, No Pets, Minimum renter age is ##
Guest must sign Renter Agreement within [## hours/days], Quiet Time is ENFORCED ## PM through ## AM
Security Deposit required up to $####. Deposit to be processed by Host on guest's credit card.
The Security Deposit amount listed should be the highest value you collect on any of your properties under this API channel.
If you would cancel a channel booking for not completing the Agreement or Security Deposit, you should set a time limit (usually 24-48 hours) in your house rules so that the CS rep can support you if you need to cancel a booking for failure to follow house rules.
If you do allow pets, be sure to state the pet limit and the fee (as well as if the fee is per pet or one fee for all pets). NOTE: Airbnb charges one pet fee, if the fee is per-pet you may need to collect additional amounts through the Resolution Center.
If you have different House Rules for different properties, you may want to add those rules directly in each Property > Channel Rules page. Rules written within a Property can override House Rules from the API Integration page. To add rules at the property level:
- Select the property you wish to work on.
- Select Channel Rules
- Click the change button at the top of the page and then select the bubble for "Override Channel API Rules."
- Make sure to include everything you want in the House Rules for each Property.
There are two Airbnb support articles relating to guests signing contracts. I suggest making yourself familiar with these as well. If you ever receive pushback from a guest about meeting your requirements, you can let them know that you're a software connected host and these requirements are allowed.
https://www.airbnb.com/help/article/465
https://www.airbnb.com/help/article/2824
