Leaving Hostaway because of their booking fee?

OwnerRez training/setup

Aaron C
Mar 4, 2020 8:44 PM
Joined Mar, 2020 1 post

Hello all,

I am not very tech savy and am looking to manage my condo rentals using OwnerRez. Does this site offer training or can I pay to have everything set up, ie website etc.

Thanks
Aaron

Ken T
Mar 5, 2020 8:05 AM
OR Team Member Joined Aug, 2019 1706 posts

Yes, we offer a Concierge Setup service:

https://www.ownerrez.com/support/articles/concierge-setup-overview

If you're interested in this, write in to help@ownerreservations.com and we can get things started.

Ross C
Mar 5, 2020 1:03 PM
Joined Feb, 2020 17 posts

Start out simple. Rather than obsess over Smart Lock integration and 5 page Lisa's everything else, get it hooked up to the four main channels like VRBO, and that everything works properly

Paul W
Mar 11, 2020 4:24 PM
OR Team Member Joined Jun, 2009 848 posts

Good advice from Ross. You got start with the fundamentals - your sales and revenue (ie. booking workflow) - and then add on more like communication, website, integrations and so on. You want to keep automating for sure, but get the fundamentals right first.

Ross C
Mar 11, 2020 4:40 PM
Joined Feb, 2020 17 posts

of course, that was supposed to be Leases! Talking to android keyboard and getting all sorts of odd words is one of life's mysteries