'Importing' issue in Airbnb

I know about the current problem....

Investigating

We are aware of an issue impacting Airbnb Listing Import. The issue has been identified as a failure from Airbnb servers. We are researching options, but we anticipate a lengthy outage. We recommend using Vrbo listing import, or manually completing listing details if you need your property configured quickly.

However I just set up a new profile on Airbnb this week and hooked up the API a property that I'd built in Ownerrez. I had kept it unlisted to double check things but today I wanted it to go live.

It's populated all of the details but when i try to turn it from unlisted to listed it just shows 'importing'.

Is this the known issue or a new one?

The Airbnb listing import feature only.  affects adding listing content to a property on OwnerRez.

There can be a few reasons for a slow/problematic import for a property syncing from OwnerRez to Airbnb. Some self-resolve in a few hours. On the Settings > API > Airbnb > then on the same line as the property use the action menu for a status check and see if that clears the displayed error. If not, write in a ticket to Help Desk if you have not already done so.

Thanks Adria for reaching out.

You were correct it sorted itself out after a few hours. No idea why it was slow but at least it is up and running.

Hey Eh!

I was adding Properties and just did a series of imports from Airbnb and ran into a different problem. I ticked all the boxes to do an import of all available data sets from Airbnb. The import crashed in flames because Airbnb "Smart Pricing" was enabled.  Or so the error message claimed.  When I went into Airbnb I could not figure out how to disable Smart Pricing and came to the conclusion that perhaps that was set in Lodgify from where these properties' data was populated.

After spending some time on Lodgify without resolving the matter, I decided to try another approach.  I went back into the OR Airbnb import function and unchecked all boxes except for photos.  Photos were in my opinion the most important to salvage, so it was worth a try.  Lo and behold, the photos all transferred successfully!

Encouraged by that, I proceeded to repeat the import process with other data sets individually selected.  They all worked, except for one, where again. I got the Smart Pricing enabled error.  About the only data set I could not get to transfer was the text-based info such as Description, etc.  So, I had to go in and brute force do a cut and paste from the Airbnb listings.  Yeah, I had to do this for five different properties....

But if you need to do this, try out individually selecting each of the data sets and you will hopefully have (more) success even if Smart Pricing is enabled!

Bonne Chance!