Leaving Hostaway because of their booking fee?

Import Reservations using the Import Booking.

Jhem B
Sep 28, 2023 1:01 PM
Joined Sep, 2023 3 posts

HI! We are new in ownerrez and I have a quick question with importing our properties. We have our old PMS and we would like to have the bookings transferred. I keep on getting this error "Property and Arrival/Departure in this row overlap with booking in row.." but I have checked and there was no overlapping bookings.

Bri
Oct 2, 2023 1:42 PM
OR Team Member Joined Mar, 2022 110 posts

Hi!

We'd like to take a look at that import spreadsheet for you. Please send us an email at help@ownerrez.com with a subject line "BOOKING IMPORT ERRORS", and attach that spreadsheet for us along with a brief explanation as you've mentioned here, and a screenshot of the errors received.