Holds and Security Deposits

Scott K
Nov 18, 2023 10:36 AM
Joined Oct, 2023 12 posts

Hi there, I'm brand new to OR but an experienced Airbnb host.

I'm curious to know how you handle security deposits. What's a reasonable amount to hold? Also, where in OR does one control whether it's released or not if there are damages?

Adria H
Nov 18, 2023 11:23 AM
OR Team Member Joined Aug, 2022 145 posts

The amount chosen for the hold varies by region and property. The default is $300, though we see some hosts charging $700-$1000. It really depends on your market.

Inside each booking transaction, your security deposit has an option to release or collect. When you collect a portion of the security deposit, the remainder is refunded.

This article has more details:

https://www.ownerrez.com/support/articles/security-deposit-holds