Formatting paragraphs on email templates

Is there a way to edit an email to create "paragraphs"? My check-in template, for example, contains lots of information. It looks too busy because I can't figure out how to put in line spacings to break the info into easier-to-read sections. I have tried highlighting the sections, hitting the "unformatting" button, saving, then adding in the extra line (via the "enter" key), but nothing takes. Is there a formatting "trick" to adding in a paragraph break?  TIA

Hi Christina,

Hm. Odd that clearing the formatting isn't doing the trick for you.

Try holding shift + enter to insert those spaces and see if that works, please. It may be something about the way that content was first inserted that is causing trouble. Shift + enter should fix it.

If that doesn't work, please write an email to help@ownerrez.com so we can take a closer look!

Thank you. The shift + enter does the trick.