Failed to Sent Message - VRBO Api Connected

Alin S
Jul 22, 2024 1:21 PM
Joined Aug, 2022 44 posts

99% of the time (booking.com is one exception for some corner case scenarios), when I communicate with guests, I use OR Inbox. I'm not in the habit of checking if the message was sent successfully, so I guess I need to change that habit to a more "trust but verify."

What does that error message mean? Did I do something wrong in my message (the string), or is this an API error? If the latter, is this a bug in OR?

 

Caleb M
Jul 26, 2024 11:56 AM
OR Team Member Joined Mar, 2022 174 posts

Hi Alin,

Apologies for the delay, we were checking with our engineers regarding the error. It actually appears you're experiencing a known issue our engineers are tackling, I can't provide an ETA on that fix currently. But the work is ongoing, thanks for reaching out about this!