Discounts in Airbnb

Hi all, I have length of stay discounts set up which are working fine in Airbnb (i.e., I can see a strikethrough of the main rate with a lower rate that aligns with the length of stay). I also have an Early Bird discount for stays > 90 days away which, while it works fine in my direct bookings, does not appear to be working at all in Airbnb. This has led to some situations where I make less on direct bookings than on Airbnb bookings, which is backwards! Thanks in advance for your help with this and Happy New Year!

Hi Jordan,

The Airbnb API has certain limitations upon the type of data that can pass through resulting in discounts being a bit tricky to work how you'd expect them to work. For this issue I'd recommend emailing into our helpdesk via help@ownerrez.com with the specific discount attached and what you're seeing in Airbnb VS what you're expecting to see so we can talk about the specific details in greater length.

~Caleb