Damage Protection

How do I make sure the Damage Protection Coverages is not activated on my OR account across all properties as we collect a refundable security deposit. I am being charged $27.   Thank you.

Hi Rachel,

Generally speaking, when Damage Protection is enabled, it will be applied to all properties active in your account. There are some cases in which Damage Protection can be removed per property, but those are few and far between, and often can only be considered if the "property" in question is not truly a rental property. More info on that here:

https://www.ownerrez.com/support/articles/damage-protection-common-issues-questions#not-properties

If you only have one property, and you're asking how to turn Damage Protection off entirely at the account level, you can turn it off here:

https://app.ownerrez.com/settings/damageprotection