Channel Bridge not bringing in VRBO bookings

Hello! 

I'm really a newbie and am trying to bring in my VRBO bookings using the Channel Bridge.  I was able to bring in my Airbnb booking successfully, but when I try to export from VRBO I receive an error message for all of the bookings:

The only booking that exports is a canceled reservation which looks like it came from Expedia. 

I'm wondering if the problem is that I am currently integrated with another PMS. I was planning to get all of my bookings into OR and then disconnect that integration. Could this be the problem?

Thanks for any help or suggestions.

Carole

Yes, if you are API-integrated with another channel manager, that's exactly the problem - Vrbo doesn't actually store all the data for those bookings, your channel manager does, so Channel Bridge can't get the data from Vrbo.  :-(

What Channel Manager are you using? We may be able to assist in bringing in data - please write the Helpdesk with particulars.

Thanks Ken, I will send a message to the help desk.