Leaving Hostaway because of their booking fee?

Changing internet based form letters

Alyssa R
Apr 17, 2024 10:44 AM
Joined Feb, 2024 12 posts

I just found another form letter I'd like to adjust. How do we make changes to the internet-based form letters?? 

Where it says booking will be held for 24 hrs, that's perfect. Then later it says 24 days? I want to change days to hours. I will not be holding any reservation for 24 days to await a payment. 

 

Caleb M
Apr 17, 2024 3:32 PM
OR Team Member Joined Mar, 2022 174 posts

Hi Alyssa,

Thank you for pointing this out, it looks like you've found a typo. We'll hopefully get this corrected shortly, though I can't provide an ETA I'd recommend keeping an eye on our weekly change logs for this to be corrected.

Here is last weeks: https://www.ownerrez.com/support/articles/update-2024-04-10

~Caleb