Leaving Hostaway because of their booking fee?

AirBnB Auto Inquiry Import

Christina R
Jan 14, 2019 2:43 PM
Joined Jan, 2019 1 post

I called Airbnb and they are telling me this is impossible to do? I don't really think the CR I spoke to understood what I was asking. Is this possible with Airbnb or no?

Speicifically I said I wanted to use a push process to send the inquiries to the software I use to manage my rental.

Paul W
Jan 14, 2019 9:45 PM
OR Team Member Joined Jun, 2009 848 posts

Hi Christina,

It's not impossible to do - you can always change your Airbnb profile email address to one of our @inquiryspot email addresses - but we don't recommend doing that as it doesn't provide you any advantage. Answer inquiries in VRBO or Airbnb in the channel and then when they convert to bookings, that's where OwnerRez steps in and imports that and bring that information in. You then want to flesh out the booking in OwnerRez (using Channel Bridge) and manage the booking directly.