Access to CRM

Sarah H
Nov 21, 2021 2:51 PM
Member for 6 years 110 posts

Hello, I have an assistant and I would like them to access the CRM in OR to work with guests. How can I grant that access?

Ken T
Nov 22, 2021 11:47 AM
OR Alum Member for 6 years 1704 posts

You can grant them a Portal Access account:

https://www.ownerrez.com/support/articles/portal-access

However, you'll likely have to grant them Admin access in order to fully communicate with all guests.

Urban Islands Va
Feb 22, 2022 3:41 PM
Member for 4 years 3 posts

Is there plans in the future to have the ability to grant access to the CRM without having to give full admin privileges?

It would be an amazingly useful tool to allow an assistant to communicate with guests, but in order to do that, the person would then have the ability to do almost anything in the OwnerRez account. 

Paul W
Mar 10, 2022 8:50 AM
OR Team Member Member for 16 years 879 posts

Is there plans in the future to have the ability to grant access to the CRM without having to give full admin privileges?

Yes, and it is actively being tasked and scheduled.  "Tiered Access" is what we call it.