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Slow Loading Embed

Brittany & Andrew F
Oct 30, 2024 4:36 PM
Joined Aug, 2024 1 post

Any way to get the Embedded Widget to load faster? My widgets are taking 3-5 seconds to load on the page. Unfortunately, with the way the widgets are built, it doesnt look like I have access to the full code for the widget.

Im considering going the API route and building my own form for the website (the widget UI is a bit dated), but curious if anyone has found any other solutions before I do that.

Using WordPress with Elementor if it helps!

Ryan C
Nov 5, 2024 10:40 AM
OR Team Member Joined Feb, 2023 10 posts

Hi Brittany & Andrew- It looks like there is a script loading on your site that causes a delay before the widgets and some other elements start loading. You can try removing scripts/plugins on your site one at a time to see if you can narrow down the culprit. If you need additional assistance with this, feel free to reach out to our Helpdesk.

If you have any suggestions for the widget design, consider sharing those on our feature requests forum. We always appreciate constructive feedback that helps us improve the app.