VRBO Seasonal Cancellation Policy Setup

RoamHarvestShare
Jan 23, 2025 12:29 PM
Joined Dec, 2021 1 post

VRBO now allows you to set different cancellation policies for different times of the year.  When I called them they said I needed to set that up through my PMS.  I do not see that kind of flexibility on OwnerRez when I go to create a new cancellation policy. Settings-Rules-Cancellation Policies.  Has anyone set this up or know how to?

 

Thanks

Brent

Bri
Jan 24, 2025 2:33 PM
OR Team Member Joined Mar, 2022 153 posts

Hey Brent,

Vrbo supports this via a new API that OR doesn't talk to yet. We do have plans to get Vrbo's new API introduced in the future, but no ETA on that yet. Right now, we're still integrating with a version of their API that does not support this feature.

Keep an eye on our Changelogs for future updates!

https://www.ownerrez.com/support

April in MB
Jan 26, 2025 9:48 AM
Joined Nov, 2020 3 posts

Is this still being worked on or is it resolved? I really need this for snowbirds. 

Julie R
7 days ago
Joined Sep, 2019 11 posts

Hello, Do we have any updates on the seasonal cancelation policies?

Bri
6 days ago
OR Team Member Joined Mar, 2022 153 posts

The last updated I shared above still stands today. While we hope to have the new Vrbo API in the works by EOY, there is no definitive timeline we could provide at this time.