Integration with LG Electronics

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We are excited to announce our partnership with LG Electronics, which enables users to enhance their properties with Pro:Centric Stay. This advanced hospitality TV platform is designed to improve guest experiences, streamline property management, and unlock new revenue opportunities through upselling and direct bookings.

OwnerRez + LG Electronics Partnership Announcement

About LG Electronics

In 2024, LG introduced Pro:Centric Stay, a revolutionary technology that combines exceptional entertainment with powerful property management and guest engagement tools. This platform boosts brand visibility, strengthens guest communication, streamlines operations, and drives revenue through service upsells. Pro:Centric Stay delivers personalized guest experiences, offering branded welcome messages and curated digital guidebooks featuring local recommendations, property details, and safety information—redefining hospitality in the vacation rental industry.

Bedroom with LG Pro:Centric Stay TV

Smart TV, Smarter Hospitality

Pro:Centric Stay transforms the way you engage with guests and manage your property. Here’s how:

  • Premium TV Experience – High-quality entertainment tailored to your guests.
  • Guest Engagement – Personalized messaging and easy-to-access digital guidebooks.
  • Stronger Brand Recognition – Promote direct bookings through custom branding.
  • Seamless Communication – Effortless updates and real-time info for guests.
  • Streamlined Operations – Simplified property management with integrated tools.
  • Increased Profitability – Unlock revenue through upsells and service offerings.

Bedroom with LG Pro:Centric Stay TV

Pricing

OwnerRez users can use an exclusive 50% discount on LG Pro:Centric Stay for one year. Get started with one FREE commercial hospitality TV or set-top box (up to $1,100 value). The offer is good for one rental property per property management company. More details can be found here.

Promotion Details:

  • Free Commercial Hospitality TV or Set-Top Box (Eligible models: 43UM670H, 55UM670H, or 65UM670H).
  • 6 Months Free with an annual Pro:Centric Stay subscription (prepayment required).
  • Waive the Custom Design Fee for up to 25 properties (value up to $350).
  • Order by 3/31/25 to claim this promotion.

Ready to connect?

Get started with LG Pro:Centric Stay by visiting here or schedule a meeting with LG through this link. Check out the OwnerRez support article for integrating OwnerRez with LG Pro:Centric Stay.

9 Comments (add yours)

Kaye C
Mar 13, 2025 3:05 PM
Joined Dec, 2021 10 posts

It's a little hard to see what this product does exactly. So far it looks like roku + digital guidebook + annual fee. What am I missing?

Andy T
Mar 13, 2025 5:42 PM
Joined Jan, 2022 4 posts

How much is the monthly fee? Don't see that anywhere.

Jimmy H
Mar 13, 2025 5:42 PM
Joined Jul, 2022 3 posts

I agree… don’t understand this product offering. 

Sloanish
Mar 13, 2025 6:44 PM
Joined Jun, 2018 147 posts

I already have new Samsung Frame  TVs - any chance for a service that will work with Samsung

Kristin B
Mar 13, 2025 10:28 PM
Joined Oct, 2023 2 posts

It is important to be upfront and provide costs for the service.  I did schedule a meeting but I would appreciate an understanding of the cost structure in advance to see if it is within my (very small) marketing budget.

ShenRent
Mar 14, 2025 1:11 PM
Joined Dec, 2009 59 posts

I played with this product (the LG TV with integration to PMS) at a conference.  It's basically a way of having a TV in your vacation rental that is like the hotels have.  Imagine walking into a hotel (a nicer 4 star+ hotel) and the TV says "Hi Susy, welcome to New York" with your name on the screen and some options of what you can see and do.  It's a way to personalize your TVs to the guest.  And then there are options to automatically log out all the apps (Netflix, Hulu, etc) automatically when the guest leaves.  The integration knows the arrival/departure dates, so on the departure date/time, the LG TV will auto-wipe all the logins and reset it for the next guest.  It's a cool idea, but I'm not sure I want to replace all my TVs just to have that.

Kristin B
Mar 14, 2025 1:33 PM
Joined Oct, 2023 2 posts

Thank you for the summary.   So basically, it's what I already have with my Roku except the Roku doesn't auto-magically know the guest's details upon arrival.  It does auto-magically delete all of the guests login data (premium account logins) upon check-out, which the guest selects themselves when they first arrive.  However, I do encourage my guests to get outdoors, not spend time inside...

Kathryn R
Mar 14, 2025 6:13 PM
Joined Mar, 2025 1 post

Pro:Centric Stay is a fully customizable hospitality TV platform for vacation rental properties similar to what you've likely seen in hotels. You are able to display property and safety information, "how to" videos and instructions, local restaurants and activities, guest services and more. The platform can also strengthen brand recognition and help drive more direct bookings and service upsells. We'd be happy to meet with you to tell you more about the benefits and features of our technology.

 

Doug S
Mar 17, 2025 11:04 AM
Joined Aug, 2024 1 post

Hello Sloanish. LG does offer a set-top box that you can plug into your Samsung Frame TVs to be able to work with the managment platform. This allows you to keep the current TVs that you have already invested in.