About 6 months in and have been extremely pleased with how its deployed. Extremely thankful for great customer support. Its always very prompt and goes above my initial request...everytime. Offering additional feedback and suggestions to optimize my property listings.

I love that it is American based, which means they offer support on my time clock and I'm not left waiting 2 days for a reply... that then needs another 2 days or more of back and forth emails before any resolution actually starts taking place. I have a better support channel which is extremely important. I have a much better looking website that has brought in way more direct bookings due to its SEO built in to it. Im saving almost half the money it cost with my previous company. I'm saving time due to its ease of use!

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It is the alternative that best fitted my requirements 1. Speed - It is lightning-fast to use and makes a huge difference in your visitors' engagement and stickiness when a search feature is integrated on a page. 2. The way it integrates Wordpress websites is ideal for my needs and is unmatched by its competitors who have not at all thought things this way. 3. They thought about everything. It is difficult to find a requirement that is not feasible. 4. It's fairly simple, easy and logical to use. 5. Not last and certainly not least - the documentation is...

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Speed, WP integration, Complete, Simple, Support Reliability, Total dependency on a single 3rd-party technology, ideal website design

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I've used several PM systems to automate my vacation rentals. OwnerRez is by far the best of them and I've stuck with it for the past 3 years. When you look at what you get for the money I can't see why you'd use any other product. And the CS is by far the best. All of my questions have been answered in just a couple of hours. I've even gotten answers over the weekend. Highly recommend. The API integration to several OTA's, the communication automation, the customer support, the reporting functionality

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