5.0 stars
Capterra
By Lori Hatter, Homeowner, 1 property
– written on
Capterra
It has been a great experience. I am the owner of my vacation rental and I am creative but not so technical, so any problems I've had have been answered usually in one day and with clear solutions provided by real humans not AI. I am in awe with the seamless integration of so many moving parts!
OwnerRez is the heartbeat of my small business. The integration capabilities cover every aspect of my vacation rental business. OwnerRez's technical expertise and efficiency allows my business to run seamlessly.
I would love if they had a person on staff or maybe a software capability to assist with the Quickbooks integration.
5.0 stars
Trustpilot
By Theresa, Homeowner, 3 properties
– written on
Trustpilot
OwnerRez is a significant tool in my short-term rental business. It isn't just another software — it's a control center that puts me in charge. From managing bookings and guest messaging to syncing with multiple OTAs, it gives me real power over the details while working within Airbnb and VRBO's systems and guidelines.
What really stands out? The ongoing training and webinars. OwnerRez wants you to succeed — they invest in your understanding of the platform so you can squeeze every drop of value from it.
If you're serious about running your STR business like a business, and not just a side hustle, OwnerRez gives you the tools, support, and control to do it.
5.0 stars
Capterra
By Theresa A., Homeowner, 3 properties
– written on
Capterra
OwnerRez is a significant tool in my short-term rental business. It isn't just another software — it's a control center that puts me in charge. From managing bookings and guest messaging to syncing with multiple OTAs, it gives me real power over the details while working within Airbnb and VRBO's systems and guidelines. What really stands out? The ongoing training and webinars. OwnerRez wants you to succeed — they invest in your understanding of the platform so you can squeeze every drop of value from it. If you're serious about running your STR business like a business, and not just a side hustle, OwnerRez gives you the tools, support, and control to do it.
OwnerRez offers monthly webinars and Q&A. I try to attend as many of these as possible to learn more about the many features available. I love OwnerRez, but I'm sure there are SO many features I haven't begun to take advantage of.
I am not sure why you REQUIRE a con... OwnerRez is incredible. It might not be as "pretty" as other options, but the functionality is amazing.
5.0 stars
Capterra
By Clarissa H., Homeowner, 6 properties
– written on
Capterra
Reasons for Choosing OwnerRez: OwnerRez had a long-time, reputable track record of good performance, expressed by other vacation rental owner/managers to be a reliable PMS.
OwnerRez is a great PMS for our six properties with the ability to manage everything in one place. We are slowly working through the last bits of set-up, but so far, the automation of a signed rental agreement and payment taken at the time of booking is already helping with our workload for direct bookings. we love the ability to customize most everything and set triggers and automation of many tasks. There is probably more that the software can do for us that we'll learn about as time goes on. Thank you, OwnerRez!
There is a steep learning curve at times due to the extensive customization available, but that only speaks to the software's robust capabilities. The Support Center, Forums, and even an unofficial OwnerRez Facebook group quickly resolve questions. In the event that tech support is necessary, they are responsive via email and detailed in their explanations - super helpful!
5.0 stars
Capterra
By Jennifer H., Homeowner, 1 property
– written on
Capterra
The onboarding process is wonderful. The support videos are wonderful. I love the webinars. They are continuously improving their system....which is pretty wonderful to begin with!
The system is very powerful and does way more than I expected. So the onboarding process is very helpful to getting started. I'm very happy with my choice to go with OwnerRez for my STR listings and direct booking.
OwnerRez is very powerful. I feel like they have a solution for everything. But it takes time and patience to learn the system.