DVEscapes

Joined January 2023
3 posts
Topic

General Help and Questions » Evolve Credit Card Processor - we've been "downgraded"

After talking to my account manager, Elavon offers, what they call, tiered pricing. The account manager explained that they offer 3 tiers currently:  * 1.95% and $0.25 per transaction item  * 2.…

(Posted Feb 7, 2024 3:03 PM)

General Help and Questions » Evolve Credit Card Processor - we've been "downgraded"

As mentioned above, we do have the ability to see and prove exactly what information was provided from OwnerRez to a payment processor - we just need to know which booking number (ORB).  If you write…

(Posted Feb 2, 2024 11:39 PM)

General Help and Questions » Evolve Credit Card Processor - we've been "downgraded"

I am running into this EXACT same issue, with Elavon/ConvergePay stating that the information coming through to them doesn't have any address/zip code information. I am awaiting a call from an Accoun…

(Posted Feb 2, 2024 8:07 PM)