Leaving Hostaway because of their booking fee?

Maria M

Joined June 2022
14 posts
Topic

General Help and Questions » Channel Bridge can no longer download Airbnb bookings

Hi, When I attempted to run channel bridge to download Airbnb bookings for payment reconciliation, I got this. Analyzing your Airbnb bookings: staying 12/1/2023 to 6/3/2024 Finding csrf token…

(Posted Jun 4, 2024 12:36 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Per Shawn H from announcement: "You can insert the field code into the rental agreement or messaging template to remind them that they have uploaded "X" file name as part of the process." I h…

(Posted Aug 26, 2022 2:51 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

So I have tried out the new feature by following the instruction to create new custom field code as BXID and I confirm that the ID upload section is added automatically on the renter's agreement upon…

(Posted Aug 26, 2022 2:10 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

This is great feature! Will I be able to only require guest to upload ID only for specific channels like Vrbo and Direct Booking since Airbnb already did ID verification?

(Posted Aug 26, 2022 12:35 AM)

General Help and Questions » Vrbo API Integration Error

Hi Josh, It had been resolved since last month. Basically, you just have to wait for Vrbo to do from their end. You’ll get the same error message until they are ready to do integration.

(Posted Aug 22, 2022 11:14 AM)

General Help and Questions » Additional Guest Surcharge not working through Airbnb API integration

Hi, I have set up Airbnb API integration and I have set up surcharge for Additional Guest category, however I see that Extra guest fee is still showing up as Not Set on Airbnb side. Cleaning and …

(Posted Jun 26, 2022 6:25 PM)

General Help and Questions » Purpose of API Integration Email Booking Confirmation

Hi, I have set up API integration option for Airbnb and Vrbo and there is a section for Email Send Booking Confirmation. The default is not checked, however, what happens if checked?  I worry…

(Posted Jun 25, 2022 2:27 AM)

General Help and Questions » Prevent guest from checking in and checking out on important US holidays

Thank you. I verified through rate calendar and can see how the check-in/check-out prevention works.

(Posted Jun 24, 2022 12:34 AM)

General Help and Questions » Vrbo API Integration Error

Thank you for the quick response. I am crossing my fingers here.

(Posted Jun 24, 2022 12:10 AM)

General Help and Questions » Prevent guest from checking in and checking out on important US holidays

Hi, I am trying to set up special seasons to override property ability to check in/check out on specific dates. If I set up override to prevent arrival / departure for start date: December 25…

(Posted Jun 23, 2022 10:28 PM)

General Help and Questions » Preview button does not show up on Edit Calendar Export page?

Hi, According to  https://www.ownerrez.com/support/articles/custom-ical-links https://www.ownerrez.com/support/articles/custom-ical-links there should be a Preview button to the left of Prefill b…

(Posted Jun 23, 2022 9:54 PM)

General Help and Questions » Vrbo API Integration Error

Hi, I have been trying to integrate with Vrbo through API and recently I received an email from Vrbo with the following content. This report provides a view to the health of your most recent …

(Posted Jun 23, 2022 9:47 PM)

General Help and Questions » How does {BUPAY} actually work?

That makes sense. Thank you Ken T!

(Posted Jun 23, 2022 9:20 PM)

General Help and Questions » How does {BUPAY} actually work?

Hi, I am new to OwnerRez and I am going through system messages and a few of them are related to sending payment links to guests for deposit, 1st payment, final payment and so on. I plan to use d…

(Posted Jun 23, 2022 12:54 AM)