Shawn H

OwnerRez Team Member
Joined September 2021
244 posts
Topic

Blog » OwnerRez Global Alerts, Improved Rates Calendar, and New Arrival/Departure Rules!

I really hoped you all would also offer an Arrival / Departure Rule that would allow one or the other, but not both! Lots of people either arrive or depart on Christmas day at our ski place, but I do…

(Posted Feb 13, 2023 10:23 PM)

Feature Requests » Integration with Mailchimp

To follow up on Ken's post, Zapier Public Beta is available! Here are the Zapier Blog and Forum posts for details: https://www.ownerrez.com/blog/zapier-integration-public-beta-now-available h…

(Posted Feb 9, 2023 9:18 AM)

Feature Requests » Reoccuring Expenses

Yes, it is on the roadmap for 2023! We're doing some other large PM expenses work first to make way for recurring ones. There is already a request thread for it though, so closing this one.

(Posted Feb 2, 2023 1:34 PM)

Feature Requests » PM - Recurring Expenses

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/reoccuring-expenses)]

(Posted Feb 2, 2023 1:34 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

I upvoted as well. I am not sure if I made it before they shut down any more volunteers. I would be interested in Beta testing Hopper when that is ready as well.  by Mike Mc (/forums/users/347376445…

(Posted Jan 24, 2023 1:38 PM)

Feature Requests » Cancellation Policy visible on Hosted Websites

Hi Alece - the cancellation policy does appear on the hosted site if your rate (seasons) calendar is visible. Looks like you all have that hidden. We can look at breaking the cancellation policy out …

(Posted Jan 19, 2023 12:16 PM)

General Help and Questions » Custom Field Codes Not Showing Up in Email Footers

Hi Dee, You may be creating custom field codes unnecessarily in some cases, rather than the ones that are built into the system. Make sure to cross-check here to save you some work: https://www.o…

(Posted Jan 16, 2023 6:31 PM)

General Help and Questions » Reports: Calendar for sorting dates not working

Hi Alece - we answered your support ticket but wanted to leave this note for any others that may encounter this. After selecting the month or year you just need to select the actual date. For exa…

(Posted Jan 16, 2023 6:24 PM)

General Help and Questions » Airbnb Primary Host

Hi there - has anything changed our ability to do this, yet? by Curtis A (/forums/users/347368885) – Jan 13, 2023 10:05 PM (UTC) Depending on the precise details of your situation, it may have …

(Posted Jan 16, 2023 3:32 PM)

Feature Requests » Tag Automations from Surcharges and Discounts

Hello! Tag automation is planned. We're trying to see if we can get to it as part of the roadmap in 2023. Stay tuned!

(Posted Dec 20, 2022 3:31 PM)

Feature Requests » 2 Factor Authentication For OR Account Login.

Two-Factor Authentication has been released! Read the support article here:  https://www.ownerrez.com/support/articles/privacy-security-two-factor https://www.ownerrez.com/support/articles/privacy-se…

(Posted Dec 8, 2022 10:19 AM)

Feature Requests » PM - Recurring Expenses

Have you made any progress on this? Recurring expenses are needed by /forums/users/347401585 BNB Louisville – Dec 6, 2022 9:41 PM (UTC) Hello! We're currently working on a lot of groundwork to m…

(Posted Dec 7, 2022 9:26 PM)

Feature Requests » User Access authorities

Hello! Now that Team Access (User Invites) is out, we're next going to do Read-Only access. "Tiered Access" will come after that, which we are working to get to in mid-2023. It's not in development y…

(Posted Dec 6, 2022 6:37 PM)

Blog » New OwnerRez pricing for 2023

Portal access tab isn't visible on mobile. The only way to access it on mobile is to click the "invite staff" button and then under the warning displayed click the link to go to portal. Just FYI.  by…

(Posted Nov 22, 2022 5:49 PM)

Feature Requests » Unique titles for each OTA

This feature has been released. You can now add per-channel overrides as needed - navigate to Property's Description area. https://www.ownerrez.com/support/articles/property-descriptions https://…

(Posted Nov 21, 2022 5:25 PM)

General Help and Questions » Airbnb - different house rules per property

Hi Chelsea! Under each property you can set them custom. Go to a property, select Channel Rules, then you can change House Rules there by using "Override Channel API Rules"

(Posted Nov 9, 2022 10:46 AM)

Feature Requests » Import TouchStay guidebook links into OwnerRez

Hi Mike - Touch Stay recently updated their integration with us to allow this. Please see here: https://www.ownerrez.com/support/articles/Touch-Stay#how-to-send-guidebook-links-to-ownerrez-as-field-c…

(Posted Nov 7, 2022 2:47 PM)

Feature Requests » Variable Commission Rates

Just anywhere in the system where you can adjust the commission. Instead of having to pick a preset commission rate in the old dropdown selector, you can enter exactly what you need now. Here is …

(Posted Sep 23, 2022 11:10 AM)

Feature Requests » Variable Commission Rates

Hello Randy - there is some minor interest but not enough to prioritize anything to be placed on the roadmap at present. We will be working on PM Automatic Expenses next quarter so maybe we can look …

(Posted Sep 22, 2022 10:04 PM)

Feature Requests » Touch Stay sending Guide Book URL back to Owner Rez

Good news from our partner Touch Stay! Touch Stay can now push the guidebook links into OwnerRez field codes. This addition has been documented here: https://www.ownerrez.com/support/articles/Touch-…

(Posted Sep 13, 2022 11:50 AM)