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Hello all - we have some exciting news to share on a Friday. Vrbo is handing us the keys to begin development on native Vrbo Messaging! It will take us some time but we have prioritized this to the t…
(Posted Mar 24, 2023 12:48 PM)
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Mar 24, 2023 12:48 PM |
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Hi Chuck - we went ahead and added it to the Actions dropdown on the Vrbo API page (and some other channels) too. Enjoy!
(Posted Mar 20, 2023 2:56 PM)
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Mar 20, 2023 2:56 PM |
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Hi Ryan - On desktop, on the right sidebar of the main Blog page (https://www.ownerrez.com/blog) there are some subscribe options - RSS or Email included. We plan to add more granular ways to subsc…
(Posted Mar 14, 2023 6:38 PM)
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Mar 14, 2023 6:38 PM |
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Hello MB - if you're speaking of the Ribbon Calendar and if you need that particular filter, you can revert (or toggle between) the new ribbon and the legacy ribbon for now here: https://app.ownerrez…
(Posted Mar 9, 2023 9:24 PM)
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Mar 9, 2023 9:24 PM |
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Hi Alece - please try again. Looks like it was filtering but just showing black and white instead of fading like you were used to!
(Posted Mar 1, 2023 4:15 PM)
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Mar 1, 2023 4:15 PM |
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Also -- I'm not sure if you're aware, but the ribbon changes seem to have impacted something in the Portal Access ribbon view, rendering it useless at the moment for all my homeowners.
Hi Alece …
(Posted Mar 1, 2023 11:55 AM)
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Mar 1, 2023 11:55 AM |
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Hello all - I should have mentioned in my earlier post that we do provide a way to revert back for those that prefer or need the "legacy" ribbon view.
Find out how to do that in the support artic…
(Posted Mar 1, 2023 10:28 AM)
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Mar 1, 2023 10:28 AM |
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Hello all - the first round of Ribbon Calendar enhancements has been released! While it may look similar, the Ribbon Calendar has been completely rebuilt to address some long-standing issues. Read ou…
(Posted Mar 1, 2023 8:55 AM)
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Mar 1, 2023 8:55 AM |
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Hi Richard - you can do that using the "Booking Window: Max Days in Future" setting at the property-level: https://www.ownerrez.com/support/articles/property-availability-rules#booking-window
(Posted Feb 20, 2023 10:15 PM)
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Feb 20, 2023 10:15 PM |
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We double-checked with RentalGuardian and the email does come from them ( noreply@rentalguardian.com (mailto:noreply@rentalguardian.com) ). They could tell though that the email failed to the guest d…
(Posted Feb 15, 2023 12:35 PM)
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Feb 15, 2023 12:35 PM |
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Your guest should have received their travel insurance policy information via email from our insurance provider, RentalGuardian. We recently removed an email message that was sent to the guest as it …
(Posted Feb 15, 2023 11:09 AM)
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Feb 15, 2023 11:09 AM |
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Hello all - just a quick update, the first round of Ribbon Calendar enhancements is getting close to release. We hope to get it out later this month!
(Posted Feb 15, 2023 10:27 AM)
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Feb 15, 2023 10:27 AM |
General Help and Questions » Account Access
Hi Alison - please write in to the Helpdesk with more specifics and we can take a look - www.ownerrez.com/contact/us (http://www.ownerrez.com/contact/us)
(Posted Feb 15, 2023 9:23 AM)
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Feb 15, 2023 9:23 AM |
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I really hoped you all would also offer an Arrival / Departure Rule that would allow one or the other, but not both! Lots of people either arrive or depart on Christmas day at our ski place, but I do…
(Posted Feb 13, 2023 10:23 PM)
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Feb 13, 2023 10:23 PM |
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To follow up on Ken's post, Zapier Public Beta is available! Here are the Zapier Blog and Forum posts for details:
https://www.ownerrez.com/blog/zapier-integration-public-beta-now-available
h…
(Posted Feb 9, 2023 9:18 AM)
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Feb 9, 2023 9:18 AM |
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Yes, it is on the roadmap for 2023! We're doing some other large PM expenses work first to make way for recurring ones. There is already a request thread for it though, so closing this one.
(Posted Feb 2, 2023 1:34 PM)
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Feb 2, 2023 1:34 PM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/reoccuring-expenses)]
(Posted Feb 2, 2023 1:34 PM)
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Feb 2, 2023 1:34 PM |
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I upvoted as well. I am not sure if I made it before they shut down any more volunteers. I would be interested in Beta testing Hopper when that is ready as well. by Mike Mc (/forums/users/347376445…
(Posted Jan 24, 2023 1:38 PM)
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Jan 24, 2023 1:38 PM |
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Hi Alece - the cancellation policy does appear on the hosted site if your rate (seasons) calendar is visible. Looks like you all have that hidden. We can look at breaking the cancellation policy out …
(Posted Jan 19, 2023 12:16 PM)
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Jan 19, 2023 12:16 PM |
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Hi Dee,
You may be creating custom field codes unnecessarily in some cases, rather than the ones that are built into the system. Make sure to cross-check here to save you some work:
https://www.o…
(Posted Jan 16, 2023 6:31 PM)
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Jan 16, 2023 6:31 PM |
