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I couldn't get a satisfactory reply from OR support for this issue and hoped that putting my question here in the forums would help to get a proper reply. Can someone from OR support can give a prope…
(Posted Jun 10, 2022 3:40 PM)
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Jun 10, 2022 3:40 PM |
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Vrbo charges their 3%/8% commission on the total rental that you process through their platform. If you don't want them to charge you to process it through their platform, take those non-compulsory …
(Posted Jun 3, 2022 5:05 AM)
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Jun 3, 2022 5:05 AM |
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The only fee I have is cleaning fee and it was subject to commission when I had commissioned listing (now on subscription). Cleaning fee is mandatory and is shown in quotes. I do not add fees after b…
(Posted Jun 3, 2022 5:03 AM)
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Jun 3, 2022 5:03 AM |
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any fees chargeable to the guests are subject to commission. by /forums/users/347324552 BlueMtnCabins – May 31, 2022 3:42 PM (UTC)
Who says so? My VRBO acccount manager doesn't say this... She …
(Posted May 31, 2022 3:26 PM)
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May 31, 2022 3:26 PM |
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Is there anyone from OR who'll reply to this thread? VRBO says only compulsory fees (extra charges) that are part of the inseparable part of the booking are subject to VRBO commission but currently a…
(Posted May 30, 2022 5:02 AM)
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May 30, 2022 5:02 AM |
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Hello Chris,
Thank you for your feedback...
Actually my guest representative from VRBO was surprised about this. She was clearly stating that only compulsory fees (e.g. extra person fee, comp…
(Posted May 27, 2022 2:13 PM)
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May 27, 2022 2:13 PM |
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Are you aware that you pay commission to VRBO for extra services you sell to your guests (e.g. airport transfers)?
So, you add an extra service (a manual surcharge) to a VRBO booking in OR …
(Posted May 24, 2022 3:16 PM)
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May 24, 2022 3:16 PM |
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At the moment "Current" button that we have at the dashboard shows previous day, current day and next day arrivals, departures and current stays and this creates a very long list even for 16 properti…
(Posted May 5, 2022 12:48 PM)
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May 5, 2022 12:48 PM |
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We're a very small team and despite I still find access authorities too simple in OR. So, I can't hire someone to help me with some basic things. It'd be very important for this person to be able to …
(Posted May 5, 2022 12:30 PM)
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May 5, 2022 12:30 PM |
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I agree with Fabian...
(Posted Apr 23, 2022 4:36 AM)
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Apr 23, 2022 4:36 AM |
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Hi Paul,
Thank you for your reply!
In our case (I think it'll be unusual for many here), we mainly rely on 20% deposit payment and we don't collect the 80% until the guest arrives…
(Posted Mar 15, 2022 8:31 AM)
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Mar 15, 2022 8:31 AM |
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Hello there,
We sometimes can not collect the cancellation penalty due to top-up credit cards being used for bookings. Is there any possibility to stop these type of cards being accepted? or mayb…
(Posted Mar 15, 2022 7:56 AM)
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Mar 15, 2022 7:56 AM |
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Yes, this is an important function we need too!
(Posted Feb 12, 2022 3:08 AM)
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Feb 12, 2022 3:08 AM |
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Yes, we need this type of report too. We sell airport transfers as an add-on and at the end of each month, I've to compare the Transfer company's list with ours but as far as I'm aware of I can't pro…
(Posted Feb 8, 2022 4:10 AM)
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Feb 8, 2022 4:10 AM |
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To have a more secure platform would be great! It'd be devastating if my OR account was hacked.
(Posted Feb 6, 2022 6:36 AM)
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Feb 6, 2022 6:36 AM |
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We had a terrible guest and although I normally always check a guest's Airbnb profile after a booking is made, this time I missed it. Now when I check the guest on Airbnb I saw that he has one 1* rev…
(Posted Nov 20, 2021 4:51 AM)
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Nov 20, 2021 4:51 AM |
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Great, I didn't realise this was possible. Thank you very much!
(Posted Aug 10, 2021 1:54 PM)
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Aug 10, 2021 1:54 PM |
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Hello there,
Case 1: It's common practice to combine two or more units and present it as one unit on listing sites, since some people search accommodation for large groups.
Case 2: It's common…
(Posted Aug 9, 2021 4:19 AM)
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Aug 9, 2021 4:19 AM |
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Thank you very much! Look forward to this being implemented...
(Posted Jul 20, 2021 2:41 PM)
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Jul 20, 2021 2:41 PM |
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OK thank you for this. I've configured the property 275476 in this way and there is a gap of 3 nights between 14-17 August, however, still doesn't accept 2 night bookings for this period.
Could y…
(Posted Jul 19, 2021 10:55 AM)
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Jul 19, 2021 10:55 AM |
