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Thank you! I didn't even realize the date was clearing/canceling when I changed the month or the year. That definitely is the culprit. (The UX/UI might need improvement there as it's not obvious or i…
(Posted Jan 23, 2023 12:26 PM)
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Jan 23, 2023 12:26 PM |
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Hey Shawn, thanks for that workaround (Ken was unaware). Strange that the rate calendar would need to be visible in order for the cancellation policy to be. Would love to see those items separated ou…
(Posted Jan 19, 2023 12:57 PM)
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Jan 19, 2023 12:57 PM |
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We utilize the Hosted Website option for our direct booking site (http://comevisitnashville.com) . Frustratingly the cancellation policy does not pull in along with all other property-specific detai…
(Posted Jan 18, 2023 1:48 PM)
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Jan 18, 2023 1:48 PM |
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This is happening to me right now with every report I attempt to run. I've cleared cache/cookies, restarted my browser, tried in multiple browsers (Chrome, Safari), and tried in Incognito mode -- sam…
(Posted Jan 14, 2023 12:08 PM)
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Jan 14, 2023 12:08 PM |
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Doug, I feel your pain on that issue. I frequently get messages from guests asking how they are supposed to see the details of what they're signing, and I have to explain how they can view the conten…
(Posted Nov 22, 2022 5:51 PM)
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Nov 22, 2022 5:51 PM |
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Yes, they are owner expenses that are facilitated by (and then reimbursed to) the PM. Which is why it's helpful to have the categories that are already assigned to those expenses be visible on the PM…
(Posted Nov 8, 2022 11:58 AM)
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Nov 8, 2022 11:58 AM |
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Hey Rex! That's where I started (emailing the support team). Caleb https://app.sparkmailapp.com/web-share/gCcbkib3V4HL-3h_jZOHuPjfUn7trMspBg-RZydO replied that it wasn't possible and said I should p…
(Posted Nov 8, 2022 10:38 AM)
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Nov 8, 2022 10:38 AM |
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Our standard setting is NOT to have a changeover gap. Throughout the majority of the year, we want those back-to-back bookings. Occasionally we have need, however, for forcing a 1-night gap between b…
(Posted Nov 7, 2022 10:43 AM)
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Nov 7, 2022 10:43 AM |
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Now that Expense Categories have been added, it would be ideal for them to be fully integrated throughout OwnerRez. Most crucial for us right now is in PM Statements. When we run a PM Statement and t…
(Posted Nov 3, 2022 1:58 PM)
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Nov 3, 2022 1:58 PM |
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I so appreciate your thoughtful and detailed explanation, along with the roadmap of expected developments and updates. I value y'all and appreciate the ways you make my work and life easier!
(Posted Nov 1, 2022 10:39 AM)
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Nov 1, 2022 10:39 AM |
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That's the workaround I'm using as well, as I mentioned. However, as the house rules live other places (so that they display in the listing, etc.), any time the house rules need to be updated, change…
(Posted Oct 20, 2022 11:23 AM)
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Oct 20, 2022 11:23 AM |
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I added this custom field, but is there any way to see the values from all guests (like in a report or a field in the exported data) rather than having to go into each individual reservation and look…
(Posted Oct 3, 2022 10:58 AM)
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Oct 3, 2022 10:58 AM |
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Can we get a character counter on the headline field? It's painful to craft the perfect headline only to then have it fail the LQA and then have to copy it into Word, use Word's character counter. It…
(Posted Sep 19, 2022 11:52 AM)
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Sep 19, 2022 11:52 AM |
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Love this!! It's an even better idea than my https://www.ownerrez.com/forums/requests/repeat-guests-custom-message-triggers#68818 request for a trigger filter for repeat guests and would have even …
(Posted Sep 19, 2022 11:50 AM)
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Sep 19, 2022 11:50 AM |
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I've been using RemoteLock for this and when their system works correctly, it's awesome. But their customer service/support is basically non-existent, so heaven forbid something go wrong or not work …
(Posted Sep 15, 2022 12:09 PM)
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Sep 15, 2022 12:09 PM |
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Is there no way we could get VRBO to include the commission fees in their API feed? If not I still maintain that an API level feature would be good to set the commission percentage for VRBO. There is…
(Posted Sep 13, 2022 2:20 PM)
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Sep 13, 2022 2:20 PM |
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YES!!! Also, a way to show occupancy rates (a percentage based on the number of nights booked in period) to Owner Statements would be awesome!
(Posted Sep 12, 2022 2:02 PM)
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Sep 12, 2022 2:02 PM |
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I would love the ability to customize the Booking Overview screen (first screen visible when clicking into a booking from the calendar) with helpful information from the Custom Fields that we have in…
(Posted Aug 31, 2022 2:57 PM)
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Aug 31, 2022 2:57 PM |
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Great to hear! Thank you so much, Shawn!
(Posted Aug 26, 2022 5:29 PM)
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Aug 26, 2022 5:29 PM |
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Awesome! Thank you!
(Posted Aug 26, 2022 4:55 PM)
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Aug 26, 2022 4:55 PM |
