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Just to clear this up -
1. If you are using an API connection, then yes, all property listing data is pushed from OwnerRez to the channel, overwriting whatever may already be there. If you want to…
(Posted Feb 1, 2020 1:51 PM)
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Feb 1, 2020 1:51 PM |
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Last November, we had our first OwnerRez Happy Hour Hangout in Scottsdale, AZ (https://www.ownerrez.com/blog/ownerrez-happy-hour-hangout-in-scottsdale-az) , alongside the VRBO Partner Summit. It w…
(Posted Jan 28, 2020 11:17 AM)
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Jan 28, 2020 11:17 AM |
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We do support booking dates as field codes, and also custom fields in email subject lines, those are used regularly. Can you send in a helpdesk request so we can take a look at exactly what you are …
(Posted Jan 27, 2020 1:35 PM)
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Jan 27, 2020 1:35 PM |
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I don't think this will work exactly the way you want. According to our documentation:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#d…
(Posted Jan 27, 2020 1:34 PM)
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Jan 27, 2020 1:34 PM |
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You can change this in your Profile. That's in the dropdown-arrow menu in the upper right corner of the OR screen. It should be automatically used throughout OwnerRez if you are using the field code…
(Posted Jan 27, 2020 1:32 PM)
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Jan 27, 2020 1:32 PM |
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The purpose of making them enter their name, is so they can't later claim, "Hey, it was just a checkbox, nobody ever reads those." They have to actually manually type their name in, and we record th…
(Posted Jan 27, 2020 1:29 PM)
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Jan 27, 2020 1:29 PM |
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Don't be too hasty... read this first:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#book-now
(Posted Jan 25, 2020 12:49 PM)
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Jan 25, 2020 12:49 PM |
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Oh, we know about this, believe me... the trouble is, there's like a million fields that need to be documented for all the various listing sites. :-/ We have an open ticket to get this done, but it…
(Posted Jan 22, 2020 3:42 PM)
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Jan 22, 2020 3:42 PM |
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I took a look, and it's working normally. It only displays 6 months at a time, but there are < > control buttons you can use to scroll backwards and forwards through the year.
(Posted Jan 22, 2020 12:19 PM)
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Jan 22, 2020 12:19 PM |
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Please write this up as a support request to help@ownerreservations.com. Not sure what's going on with this, but it's easier to dig into that way.
(Posted Jan 21, 2020 6:59 PM)
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Jan 21, 2020 6:59 PM |
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You need to use our Verified Email system. That doesn't 100% solve this problem but it generally helps. Please reach out to the helpdesk for assistance in getting this set up.
(Posted Jan 21, 2020 6:47 PM)
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Jan 21, 2020 6:47 PM |
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Unfortunately no.
But if you create the first quote, you can copy it to create quotes for the other properties so at least you don't have to enter all the information in again.
(Posted Jan 21, 2020 6:46 PM)
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Jan 21, 2020 6:46 PM |
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You mean, a public-facing website? What's the URL? Normally the widgets only display a certain number of months, but you can move backwards and forward as needed.
(Posted Jan 21, 2020 6:45 PM)
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Jan 21, 2020 6:45 PM |
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When you install the Airbnb API, it's supposed to remove your Airbnb calendar syncs. You can add them back in again, but generally you don't want this - it'll just cause problems. Let the API handl…
(Posted Jan 21, 2020 6:44 PM)
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Jan 21, 2020 6:44 PM |
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You can Filter your list of bookings by rental agreement status, which at least gives you the ability to find them. And if you are in the Booking Overview page, you just need to click on the Legal t…
(Posted Jan 21, 2020 6:43 PM)
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Jan 21, 2020 6:43 PM |
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Hoping for later this year.
(Posted Jan 21, 2020 6:42 PM)
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Jan 21, 2020 6:42 PM |
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We'd actually already planned to do this and had gone same ways toward getting it done. It won't happen this week, but hopefully next week.
(Posted Jan 16, 2020 11:58 AM)
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Jan 16, 2020 11:58 AM |
General Help and Questions » Discount codes
It is not possible to use the OwnerRez discount codes through Airbnb, they are two separate systems, and Airbnb doesn't provide a means to integrate them.
(Posted Jan 16, 2020 11:47 AM)
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Jan 16, 2020 11:47 AM |
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There is currently no ability to force guests to enter their initials when e-signing an OwnerRez rental agreement. This is kind of meaningless - they are electronically signing the entire document. …
(Posted Jan 16, 2020 11:45 AM)
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Jan 16, 2020 11:45 AM |
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Hmm. Well, when we have the Housekeeping module that's in development, there would be a report of what needs to be cleaned when, and records of what was in fact cleaned when. I'm not sure it was in…
(Posted Jan 16, 2020 11:41 AM)
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Jan 16, 2020 11:41 AM |
