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Not exactly quite yet, but we did add something helpful - you can now import expenses using an Excel template. This way, you can more easily create/copy (say) a year's worth of routine expenses in E…
(Posted Jan 11, 2021 9:48 AM)
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Jan 11, 2021 9:48 AM |
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It's in the Property Rules, under Defaults.
(Posted Jan 11, 2021 8:49 AM)
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Jan 11, 2021 8:49 AM |
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At present, we don't have a way to do that, but it would be a worthy suggestion in that forum:
https://www.ownerrez.com/forums/requests
(Posted Jan 6, 2021 5:12 PM)
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Jan 6, 2021 5:12 PM |
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I think part of the delay may be that they didn't originally realize our clients were worldwide, so we only had the US link posted. There's a separate link for Europe, which has since been added to …
(Posted Jan 5, 2021 4:41 PM)
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Jan 5, 2021 4:41 PM |
General Help and Questions » Dashboard?
It's under Reports - the very topmost one, in fact. :-)
(Posted Jan 4, 2021 8:04 PM)
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Jan 4, 2021 8:04 PM |
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There's no timeline for Xero integration at present. I wouldn't anticipate it taking place this year. :-(
(Posted Jan 4, 2021 10:05 AM)
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Jan 4, 2021 10:05 AM |
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Hmm. Are you able to reach out to your HTG rep to get it?
(Posted Dec 29, 2020 4:09 PM)
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Dec 29, 2020 4:09 PM |
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Just wanted to follow up on this - my understanding is that you needed to put the HomeToGo property ID under the HomeToGo channel settings in OwnerRez.
(Posted Dec 29, 2020 10:13 AM)
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Dec 29, 2020 10:13 AM |
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Alas, you can't - that's a hole in our process. :-( You have to adjust the main Charges, and then issue a refund against that in the usual way.
(Posted Dec 29, 2020 10:01 AM)
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Dec 29, 2020 10:01 AM |
General Help and Questions » Expedia
Likely not, as they are part of the same company that is HomeAway, Vrbo, CanadaStays, and many other brands. They've been consolidating into one main API connection, and we think most likely that'll…
(Posted Dec 28, 2020 10:40 AM)
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Dec 28, 2020 10:40 AM |
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Yes, but normally this is not necessary. Uploading photos can take awhile, even overnight in the case of Vrbo. Check back tomorrow, and if they haven't updated by them, we can look into it.
(Posted Dec 28, 2020 9:48 AM)
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Dec 28, 2020 9:48 AM |
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Airbnb doesn't necessarily create real holds anymore.
https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#secdeps
(Posted Dec 28, 2020 8:35 AM)
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Dec 28, 2020 8:35 AM |
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Here's a discussion of that question:
https://www.ownerrez.com/blog/out-with-the-old-in-with-the-new-last-quarter-cleanup#ccfees
(Posted Dec 28, 2020 8:30 AM)
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Dec 28, 2020 8:30 AM |
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I see that you did change the base rules for your property - but it's being overridden by the min-nights settings of your Seasons:
https://app.ownerrez.com/seasons
Always check Tools > Rate Cal…
(Posted Dec 23, 2020 1:52 PM)
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Dec 23, 2020 1:52 PM |
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No, but that's not a bad idea - why not post it as a suggestion in that forum?
https://www.ownerrez.com/forums/requests
(Posted Dec 23, 2020 1:49 PM)
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Dec 23, 2020 1:49 PM |
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Any reviews in OwnerRez that you don't want displayed, you can simply Hide them - check the box to the left in the CRM > Reviews display, and click the Hide button at the top.
(Posted Dec 22, 2020 8:41 PM)
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Dec 22, 2020 8:41 PM |
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BTW, we reached out to PointCentral also, and they confirmed that they DO NOT have a 25-property minimum requirement. They've simply reorganized how they service the smaller accounts. Per their res…
(Posted Dec 22, 2020 5:00 PM)
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Dec 22, 2020 5:00 PM |
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We are actually working to completely overhaul the declarations document. For now, we've been advised that the "deductible threshold" referenced is for Liability coverage, which isn't part of our pr…
(Posted Dec 21, 2020 3:55 PM)
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Dec 21, 2020 3:55 PM |
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They pretty much can't:
https://www.ownerrez.com/support/articles/travel-insurance-common-issues-questions#no-card
(Posted Dec 19, 2020 1:38 PM)
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Dec 19, 2020 1:38 PM |
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We offer a Concierge setup service that's discussed here:
https://www.ownerrez.com/support/articles/concierge-setup-overview
It sounds like you want something a bit different though. Can you w…
(Posted Dec 15, 2020 9:02 PM)
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Dec 15, 2020 9:02 PM |
