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Yes, we're aware of this limitation, and are working with Vrbo to develop a way to generate custom quotes that works with their API. This is a bigger task than you might suppose and requires work at…
(Posted Jan 22, 2021 8:47 PM)
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Jan 22, 2021 8:47 PM |
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Not all property fields are used the same way by all the channels. You may find a way to accomplish what you want via this table:
https://www.ownerrez.com/support/articles/channel-management-api-in…
(Posted Jan 22, 2021 8:45 PM)
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Jan 22, 2021 8:45 PM |
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No, that should work - but keep an eye on it to be sure. :-)
(Posted Jan 22, 2021 6:28 PM)
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Jan 22, 2021 6:28 PM |
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Are you thinking of the Third-Party Alerts?
https://www.ownerrez.com/support/articles/bookings-display-for-cleaners#third-party-alerts
(Posted Jan 20, 2021 6:21 PM)
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Jan 20, 2021 6:21 PM |
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These are controlled in the System Messages. You can modify their templates to include the quote in the message.
What you want is the "Send Quote to Guest" message.
https://www.ownerrez.com/su…
(Posted Jan 20, 2021 4:48 PM)
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Jan 20, 2021 4:48 PM |
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Where did you receive the inquiry? If it came into OwnerRez, that's likely because Vrbo is configured to send inquiries to the wrong custom email address. Each property has its own custom email add…
(Posted Jan 20, 2021 10:31 AM)
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Jan 20, 2021 10:31 AM |
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Do you mean, the damage protection insurance? I checked, and it will be. But there are a number of other settings you should add - please write in to the Helpdesk for an account review, and we'll s…
(Posted Jan 19, 2021 5:16 PM)
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Jan 19, 2021 5:16 PM |
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In many cases, yes. We do occasionally find some situations where that doesn't work.
(Posted Jan 18, 2021 11:18 PM)
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Jan 18, 2021 11:18 PM |
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Channel Bridge and the APIs are still useful for small companies.
- They can bring in full guest and booking details, which are then stored in your OwnerRez account and can't be removed by the ch…
(Posted Jan 18, 2021 2:35 PM)
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Jan 18, 2021 2:35 PM |
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We're not familiar with anywhere in Airbnb where you can upload a PDF file for guests. Can you provide more information and screenshots, maybe in an email to the Helpdesk?
(Posted Jan 18, 2021 11:09 AM)
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Jan 18, 2021 11:09 AM |
General Help and Questions » Discount code?
Sure!
https://www.ownerrez.com/support/articles/discount-codes
They only work on direct bookings though.
(Posted Jan 16, 2021 11:51 AM)
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Jan 16, 2021 11:51 AM |
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Ah, gotcha.
Yes, you can put nonstandard image formats, videos, or anything else on a Hosted Website - just not in the Photos list for a property, because the channels don't support that.
Simply Cr…
(Posted Jan 15, 2021 8:38 PM)
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Jan 15, 2021 8:38 PM |
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I'm not clear on exactly what you're asking for - is 359 photos not enough? :-)
(Posted Jan 15, 2021 7:58 PM)
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Jan 15, 2021 7:58 PM |
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Yes, we're working on that with them. Hopefully in a few months.
(Posted Jan 15, 2021 3:59 PM)
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Jan 15, 2021 3:59 PM |
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To your direct booking site, and to Vrbo if it's a Vrbo API booking.
(Posted Jan 15, 2021 3:46 PM)
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Jan 15, 2021 3:46 PM |
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True - but the Vrbo booking fee was charged by Vrbo, not you, so if the guest does a chargeback on that one, it's not on you.
(Posted Jan 15, 2021 1:33 PM)
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Jan 15, 2021 1:33 PM |
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Generally, yes. Here's how:
https://www.ownerrez.com/support/articles/instant-book-vs-request-to-book
(Posted Jan 13, 2021 12:59 PM)
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Jan 13, 2021 12:59 PM |
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You'd have to check with them on that - as a matter of policy, we don't attempt to post the pricing of other companies because they can change at any time and we don't want to mislead.
(Posted Jan 12, 2021 10:31 AM)
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Jan 12, 2021 10:31 AM |
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Are you looking for this?
https://www.ownerrez.com/support/articles/channel-management-api-integrations-hometogo-setup-connecting
(Posted Jan 12, 2021 9:23 AM)
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Jan 12, 2021 9:23 AM |
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At present, I'm afraid not. This might be a useful suggestion though:
https://www.ownerrez.com/forums/requests
(Posted Jan 11, 2021 1:53 PM)
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Jan 11, 2021 1:53 PM |
