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Please submit this question to the Helpdesk, and we'll look into your specific account to see what's going on.
(Posted Jun 14, 2021 6:01 PM)
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Jun 14, 2021 6:01 PM |
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For just the property import, though, it doesn't matter - OwnerRez is reading data on the public internet that anyone can see.
(Posted Jun 11, 2021 8:57 PM)
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Jun 11, 2021 8:57 PM |
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Probably - the Airbnb API cannot connect to properties you are co-hosting through your own account. You have to set up a separate API connection using the host's account:
https://www.ownerrez.com…
(Posted Jun 11, 2021 8:57 PM)
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Jun 11, 2021 8:57 PM |
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This is an excellent question, and one for which the answer is not fully known and ever-changing.
1. If Stripe works in your country, then that will almost certainly work with OwnerRez for you. W…
(Posted Jun 10, 2021 9:26 PM)
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Jun 10, 2021 9:26 PM |
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Channel Bridge doesn't support TripAdvisor the same way - it can only bring in reviews. So this will not affect it.
(Posted Jun 10, 2021 10:46 AM)
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Jun 10, 2021 10:46 AM |
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Yes, this has actually been released for awhile now:
https://www.ownerrez.com/support/articles/tags#website-search
(Posted Jun 9, 2021 1:39 PM)
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Jun 9, 2021 1:39 PM |
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Are you saying that the instructions and screenshots on this page need to be updated?
https://www.ownerrez.com/support/articles/channel-management-calendar-import-export-airbnb
(Posted Jun 7, 2021 11:14 AM)
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Jun 7, 2021 11:14 AM |
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At present, OwnerRez doesn't have a fully integrated inbox like you're describing - return emails go directly to your own email inbox and client program. This is something planned for the future.
…
(Posted Jun 7, 2021 10:32 AM)
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Jun 7, 2021 10:32 AM |
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At present, the free-form text field is the recommended way.
(Posted Jun 7, 2021 9:15 AM)
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Jun 7, 2021 9:15 AM |
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While there is a great deal of noise about Google entering the market for bookings - understandable, since they're huge - we see no evidence that very many actual guests are using them to make reserv…
(Posted Jun 5, 2021 3:05 PM)
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Jun 5, 2021 3:05 PM |
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You can add a second Airbnb API connection, to the other owner's Airbnb account:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#multip…
(Posted May 26, 2021 8:25 AM)
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May 26, 2021 8:25 AM |
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Yes, when this feature is fully released, Airbnb reviews won't be included.
(Posted May 25, 2021 11:28 PM)
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May 25, 2021 11:28 PM |
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Looks like we missed pointing out that this feature has been released:
https://www.ownerrez.com/blog/wordpress-plugin-beta-preview-charges-rentonly-discount-nontaxed-rent-holiday-criteria-igloo-lock…
(Posted May 24, 2021 4:04 PM)
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May 24, 2021 4:04 PM |
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At present, no, there is no effective way to do that. This is planned for the future.
(Posted May 24, 2021 10:02 AM)
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May 24, 2021 10:02 AM |
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Well put! It is, as you say, a debut - we know there is much more work to be done in this area, and it will be done by degrees over time.
(Posted May 21, 2021 9:35 AM)
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May 21, 2021 9:35 AM |
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We're working in this direction, for sure. At the moment, most browsers support auto-translation capability, and our new Tags feature makes it possible to have different email templates in different…
(Posted May 20, 2021 10:42 AM)
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May 20, 2021 10:42 AM |
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True - so, you'll want to vote on this suggestion:
https://www.ownerrez.com/forums/requests/trigger-for-exact-day-of-week-trash-reminders
(Posted May 19, 2021 5:42 PM)
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May 19, 2021 5:42 PM |
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We now have a pretty full-featured reporting system, with strong export capabilities:
https://www.ownerrez.com/support/articles/reporting-overview
(Posted May 18, 2021 5:09 PM)
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May 18, 2021 5:09 PM |
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Igloo locks are now supported by RemoteLock, which OwnerRez integrates with:
https://www.ownerrez.com/support/articles/integration-resortlock-door-locks
(Posted May 18, 2021 5:07 PM)
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May 18, 2021 5:07 PM |
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We've decided that, for the foreseeable future, our various housekeeping system partners do an excellent job, and it would be a mammoth task to try to duplicate it. So we won't be adding any new clea…
(Posted May 18, 2021 5:05 PM)
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May 18, 2021 5:05 PM |
