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Here's what we've found to be helpful:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#offline-secdep-complaints
(Posted Jan 6, 2022 12:37 PM)
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Jan 6, 2022 12:37 PM |
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I don't think it's likely that this will be changed in the near future, but as pointed out previously, you can always re-enable to property to get whatever data you need. It's not deleted, just hidd…
(Posted Dec 18, 2021 6:51 PM)
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Dec 18, 2021 6:51 PM |
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Well, I doubt we're going to do *that* exactly, but I do see your point - we could change it to something else, as you say, like alerts@ownerreservations.com .
Let's see how many other clients think…
(Posted Dec 18, 2021 2:18 PM)
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Dec 18, 2021 2:18 PM |
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It doesn't work yet - they announced it too soon. Give us some time, hopefully it'll be ready in the near future.
(Posted Dec 15, 2021 6:55 PM)
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Dec 15, 2021 6:55 PM |
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Yes, the integration with Safely is now active and available for use!
https://www.ownerrez.com/support/articles/safely
(Posted Dec 15, 2021 5:27 PM)
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Dec 15, 2021 5:27 PM |
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Unfortunately, at present there is not, because Vrbo doesn't yet support integration into their internal messaging system. We're working with them on making this possible, hopefully it'll be availab…
(Posted Dec 15, 2021 10:26 AM)
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Dec 15, 2021 10:26 AM |
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This is most likely caused by attempting to make the connection before first configuring your property data in OwnerRez, or importing it using this tool:
https://www.ownerrez.com/support/articles/…
(Posted Dec 15, 2021 10:09 AM)
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Dec 15, 2021 10:09 AM |
General Help and Questions » Cleaning Date
This is a very old thread, and a lot has changed since it was last updated... Most importantly, we've decided not to add any more cleaning tracking features to OwnerRez. This is because we now partn…
(Posted Dec 14, 2021 10:15 AM)
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Dec 14, 2021 10:15 AM |
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I'm seeing some Vrbo error messages I've not seen before. I'd recommend reaching out to their IPM tech support team to figure out what's going on and get your account unlocked. Then, write in to our…
(Posted Dec 7, 2021 4:32 PM)
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Dec 7, 2021 4:32 PM |
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Can you send this in to the Helpdesk, with a URL and screenshot?
(Posted Dec 4, 2021 6:42 PM)
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Dec 4, 2021 6:42 PM |
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Ah, well, as with all forums, it is not possible for us to audit or update them on a continual basis. That's part of the reason why we mostly don't allow real links from the forum.
(Posted Dec 2, 2021 3:25 PM)
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Dec 2, 2021 3:25 PM |
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I would strongly suggest doing a virus scan immediately - that suggests that there is a malware operating on your computer, and in your browser in particular, that is "hijacking" otherwise valid link…
(Posted Dec 2, 2021 1:51 PM)
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Dec 2, 2021 1:51 PM |
General Help and Questions » Mobile format
Are you referring to system alerts or system messages. ie. emails from OR to you; or, emails from you to the guest? Both should be displayed reasonably on mobile browsers; we've recently been workin…
(Posted Dec 2, 2021 1:28 PM)
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Dec 2, 2021 1:28 PM |
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I'm afraid there are no plans to integrate with Stripe Identity in the foreseeable future.
(Posted Dec 2, 2021 11:29 AM)
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Dec 2, 2021 11:29 AM |
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Not sure exactly what you mean? You can use Tags in Triggers, to control which message templates are sent out. It's a bit unclear how we'd use Tags in the actual messages - there can be any number …
(Posted Dec 1, 2021 3:06 PM)
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Dec 1, 2021 3:06 PM |
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Yes, that makes sense, and should be doable, though as always I don't have an ETA.
(Posted Nov 30, 2021 5:45 PM)
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Nov 30, 2021 5:45 PM |
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SuperHog is a relatively new integration, but we have a discussion of its features and advantages here:
https://www.ownerrez.com/blog/integration-with-superhog
Perhaps other clients can discuss…
(Posted Nov 30, 2021 1:55 PM)
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Nov 30, 2021 1:55 PM |
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At present no, and I don't think that's likely in the near future. Speaking personally, I don't believe I've ever encountered such a system that accomplished anything more than infuriating me with i…
(Posted Nov 29, 2021 4:04 PM)
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Nov 29, 2021 4:04 PM |
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Basically you're asking for a custom OwnerRez app, which is a very large project that certainly won't happen anytime soon.
However, since OwnerRez exports data using the iCal Internet calendar stand…
(Posted Nov 29, 2021 2:46 PM)
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Nov 29, 2021 2:46 PM |
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When you ask to join their property share, that automatically appears in their control panel to approve, so they should be aware that you are wanting to join.
(Posted Nov 27, 2021 12:27 PM)
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Nov 27, 2021 12:27 PM |
