Lydia B

Joined May 2019
159 posts
Topic

General Help and Questions » Damage Deposit Process

OK - I was using "security" and "damage" interchangeably. So what I was talking about was the "security deposit" - the one where there is a hold against the guest's credit card. With that said, I …

(Posted Oct 3, 2019 10:06 PM)

General Help and Questions » Damage Deposit Process

I am just not getting this security/damage deposit thing. Brain has hit a brick wall. So baby talk me thru this. There are two System Messages that relate to obtaining the deposit: Send Security …

(Posted Sep 25, 2019 10:03 PM)

General Help and Questions » Help getting started

Are all your properties on VRBO? If you import all of them you can then import all the rates you've set in VRBO. The import is under "Settings", then select "Spot Rates" then look at the upper righ…

(Posted Sep 21, 2019 8:06 PM)

Feature Requests » Trigger Forecast Page Sorting

Picky request: On the page for Trigger Forecast, when sort by "Booking" is selected, would be nice if the list would be ordered by "Status" so we can see the triggers in order (with those that 'can'…

(Posted Sep 21, 2019 1:46 PM)

General Help and Questions » kaba integration?

Looks like the Kaba interface is only in PM mode with 10+ units? Any chance those of us with only 1 or 2 units will be able to get in on the act? Would make life so much easier. Thanks!

(Posted Aug 18, 2019 9:01 PM)

Feature Requests » Coupon Code?

I understand you're working on this for other sites, but what about a personal website thru OR? Maybe you could start with OR hosted sites? Hahahaaa! How selfish was that?!?

(Posted Aug 18, 2019 1:00 AM)

Feature Requests » Additional listing source options

Thanks, Paul!

(Posted Jul 24, 2019 11:09 PM)

General Help and Questions » Pricing strategy

Do you want bargain hunters in your place? My rates on ABB are actually a bit higher. Nothing dramatic, but higher. Also - do you live in a place where ABB collects some taxes for you but you stil…

(Posted Jul 24, 2019 11:05 PM)

Feature Requests » Additional listing source options

I know I'm replying to an old post, but I've been trying to set up a custom listing site (my OR hosted website) and cannot figure out how to do it. I've looked under settings for "Listing Sites" but…

(Posted Jul 22, 2019 10:33 PM)

General Help and Questions » How to import daily rates with minimum nights - can this be done?

So now I don't seem to know how to get back to the import I did previously which brought in rates from VRBO. I changed some things in VRBO, did what I thought was the same import I'd done before, an…

(Posted Jul 21, 2019 12:02 AM)

General Help and Questions » How to import daily rates with minimum nights - can this be done?

So now I don't seem to know how to get back to the import I did previously which brought in rates and minimum nights from VRBO. I changed some things in VRBO, did what I thought was the same import …

(Posted Jul 20, 2019 11:46 PM)

General Help and Questions » How To Disable Generic OR Agreement

I have a Rental Agreement I send to guests via a different format for e-signature. I don't feel like I know how to turn off the agreement in OR so nothing gets sent to someone who's inquired or book…

(Posted Jul 19, 2019 2:26 PM)

General Help and Questions » How to import daily rates with minimum nights - can this be done?

Chris - you guys are supportive with so many things. Appreciate all you do.

(Posted Jul 19, 2019 2:09 PM)

General Help and Questions » How to import daily rates with minimum nights - can this be done?

OK - apologies in advance to the wonderful OR folks - but I find it much easier to set my rates in VRBO and then import them to OR. It brings in rates, # of days, everything. Then you can push from…

(Posted Jul 19, 2019 1:39 PM)

General Help and Questions » Creating Trigger Email to Collect Taxes

TOTALLY AGREE! Would be great if they would get out of our business altogether and allow us to collect all of it.

(Posted Jul 19, 2019 12:29 AM)

General Help and Questions » Creating Trigger Email to Collect Taxes

Chris - hope you guys can find a way to help us with this. A big topic of discussion for a lot of our Tennessee owners (as Victoria says - some ABB guests will go along with anything and others will…

(Posted Jul 18, 2019 7:43 PM)

General Help and Questions » Creating Trigger Email to Collect Taxes

Ahhhh - good idea! I will try that. THANK YOU!

(Posted Jul 16, 2019 9:04 PM)

General Help and Questions » Creating Trigger Email to Collect Taxes

ISSUE: *** I need to collect 3% from each AirBnB guest to pay my local county lodging tax. The 3% is assessed against the total of: the total rent, plus the cleaning fee plus the admin fee (all of w…

(Posted Jul 16, 2019 3:49 PM)

General Help and Questions » Add "Inquiry" or "Book Now" Widget to Multiple Pages of OR Hosted Website

I have an OwnerRez hosted web site, which comes with the "Book Now" tab. I want to add "Inquiry" or "Book Now" widgets on other pages of the web site. (Been trying to add it to the bottom of the Ava…

(Posted Jul 3, 2019 9:49 PM)