Scott J

Joined March 2019
211 posts
Topic

Feature Requests » include entire SMS message in email notification

It would actually be great if it were technically possible to make it so that by replying to the email message we're replying to the SMS.

(Posted Jul 10, 2023 3:39 PM)

Feature Requests » Create Levels of Team Access for Team Members For All OR Hosting Software

I was about to give someone team access through a branded portal, but then after learning more I discovered that these are only really for giving access to the booking and calendar for cleaners or ma…

(Posted Jul 10, 2023 3:32 PM)

Feature Requests » Allow accounts for couples/spouses to be linked while kept separate and not merged

Accounts for couples/spouses need to be linked while kept separate and not merged. This is because some guests book at times just for themselves and at other times for both them and their partner…

(Posted Jul 9, 2023 8:42 PM)

Blog » User Profile: Stay Better Vacations

Yes, as I indicated, my website is using the OR plugin and widgets. The same data and tech that is provided for the hosted websites is supposed to be provided for sites using the plugin and widge…

(Posted May 30, 2023 6:32 PM)

Blog » User Profile: Stay Better Vacations

Hi Bri, I am referring to this OwnerRez blog post by Paul W. on September 27, 2021: https://www.ownerrez.com/forums/blog/star-rating-on-google-new-charges-grid-other-rooms-eg-kitchen-disable-…

(Posted May 30, 2023 1:18 PM)

Blog » User Profile: Stay Better Vacations

That's great, Patricia. I thought maybe you were getting your website's reviews to get published on Google, as almost two years ago now Paul had said was then finally possible. But I could never …

(Posted May 26, 2023 6:28 PM)

Blog » User Profile: Stay Better Vacations

How do you get your reviews on OwnerRez to publish on Google? I've never had it properly explained to me.

(Posted May 24, 2023 2:47 PM)

General Chat » OwnerRez help seems to be sliding downward lately

I see. Thanks for that explanation. Makes sense. I know you guys are doing your best!

(Posted May 2, 2023 5:00 PM)

General Chat » OwnerRez help seems to be sliding downward lately

Thanks, Ken. I suspected it had to do with as you describe. I do wonder, however, why I got a reply (but not answer resolving the question) to a ticket I created yesterday afternoon, but not to m…

(Posted May 2, 2023 4:38 PM)

General Chat » OwnerRez help seems to be sliding downward lately

When OwnerRez help was basically just Ken, I was always amazed and appreciative at how quickly he'd respond. Now that there are more staff on the help team, I am experiencing replies to be more slow …

(Posted May 2, 2023 4:30 PM)

Feature Requests » Quote Email/SMS/Channel Triggers

This request seems to be the same as this one: Trigger to send follow up to unbooked quoted inquiries https://www.ownerrez.com/forums/requests/trigger-to-send-follow-up-to-unbooked-quoted-inq…

(Posted Apr 27, 2023 2:56 PM)

Feature Requests » Trigger to send follow up to unbooked quoted inquiries

I just made another feature request which is related but not exactly the same feature, but maybe should be incorporated into one feature. What do you think? https://www.ownerrez.com/forums/reques…

(Posted Apr 27, 2023 2:51 PM)

Feature Requests » Abandoned Booking Tracking/Recovery/Response

I have no way of knowing if a potential guest has come onto my website to book and then abandoned the booking, and it could be for one or more of several reasons. So I find it essential to be able to…

(Posted Apr 27, 2023 2:50 PM)

Blog » We do not share users' contact information (ie. marketing lists) with third-party apps or partners. Ever.

I did, upon your suggestion. Waiting for a reply.

(Posted Apr 20, 2023 1:28 AM)

Blog » We do not share users' contact information (ie. marketing lists) with third-party apps or partners. Ever.

So was BnB Finder being dishonest when they said in their email to me today that they have a connection with OwnerRez?

(Posted Apr 19, 2023 5:14 PM)

Blog » Enhanced Guest and Booking Imports, LQA Additions, and SMS Messaging Refinements!

Additional multiple phone numbers, email addresses and mailing addresses that guests enter at various times throughout the booking, payment and rental agreement processes. Only one of each is exporta…

(Posted Apr 3, 2023 12:44 PM)

Blog » Enhanced Guest and Booking Imports, LQA Additions, and SMS Messaging Refinements!

It's unfortunate that all the contact fields are still not exporting.

(Posted Apr 1, 2023 1:05 AM)

Feature Requests » Add field for guest nickname

I'm surprised nobody else is upvoting this one. When guests use their middle names or nicknames instead of their first names, like me, I want all my messaging to address them by that name. Especially…

(Posted Mar 22, 2023 2:27 AM)

Feature Requests » Allow "Limit One Use Per Person" for Discount Codes

I would expand this to also allow only guests or inquiries with certain tags or conditions, such as a prior guest, if not already available. by Charlie S (/forums/users/347378947) – Feb 28, 2023 2:…

(Posted Mar 22, 2023 2:23 AM)

Feature Requests » Google Vacation Rentals Connectivity Partner

I can't tell if I requested to be added to the Beta group long before or not, but I would like to be if not. Meantime, I found my property on Google Vacation Rentals, and see that they are being …

(Posted Mar 22, 2023 2:19 AM)