Rich S

Joined December 2018
301 posts
Topic

General Help and Questions » trigger for canceled booking

I'm using a trigger for when a booking is canceled/deleted but it's not wanting to fire. I have a similar trigger for dates changed and I found I needed to check the box to allow it to be sent multi…

(Posted Aug 30, 2019 12:57 PM)

Feature Requests » Custom Field Request - This departure requires a back to back cleaning

I don't agree - I'm looking to send an email that is *always* sent the day before departure and contains a clear statement about whether or not the cleaning is back to back. Just using a trigger for…

(Posted Aug 30, 2019 12:00 PM)

Feature Requests » Custom Field Request - This departure requires a back to back cleaning

I'd like to send an email on day before departure to my cleaner, with a clear statement about whether the property is booked again on the same day, hence a "back to back" booking. This would be very…

(Posted Aug 23, 2019 9:42 PM)

General Help and Questions » avoiding double bookings between airbnb and vrbo

I only have three units, so I need to use the channel bridge for syncing with vrbo. I'm ready to add one of my units on airbnb, will the ical links that do the calendar syncing allow me to somehow b…

(Posted Aug 17, 2019 11:18 AM)

Feature Requests » Custom Field Request - Upcoming Bookings Summary

Would be super awesome to have a custom field which returns a formatted table of upcoming arrivals and departures dates for a given property, including a notation about which are back to back (no ava…

(Posted Aug 14, 2019 10:44 AM)

General Help and Questions » New field needed? How to to alert cleaners about back to back cleanings?

My new cleaner wants to be alerted when a new booking creates "back to back" cleanings. I don't think I can do this with existing OR custom fields in my normal new booking alert email, because the "…

(Posted Aug 14, 2019 10:31 AM)

General Help and Questions » OwnerRez - Resort Cleaning App Interface Details

Anyone using the ResortCleaning app successfully?

(Posted Aug 5, 2019 6:09 PM)

General Help and Questions » wondering about a renter's agreement?

I do same day bookings, haven't had a problem, did maybe 2 of them last ski season. But both were for 2 day bookings where I explained that they needed to book officially for 1 night (+24 hours in f…

(Posted Aug 5, 2019 3:23 PM)

Feature Requests » email resend

@Kara - you might just do this click emails, filter to name of person, then screenshot copy/paste and forward to the guest with a message like "gee, I'm not sure what's happening, do you see any pro…

(Posted Aug 5, 2019 3:19 PM)

Feature Requests » Report for Cleaners

I tried editing the original but got an error UPDATE - talked with one cleaner today and determined that emailed buttons that need to be clicked could be too burdensome. She'd prefer getting a text …

(Posted Aug 5, 2019 12:27 PM)

General Help and Questions » wondering about a renter's agreement?

I held off nearly a full year before starting to require a renter's agreement. Since I started about 2 months ago, I've had 15 bookings and 12 guests signed within 24 hours, most within 2-3 hours, a…

(Posted Aug 5, 2019 11:08 AM)

Introduce Yourself! » Hello from Mississippi with VR in Blue Ridge, GA

I think @JTVR has it right for typical cases...

(Posted Aug 5, 2019 10:17 AM)

Feature Requests » Report for Cleaners

I still think it's burdensome to need to bring up the OR website and click around to get to a report. Would be a terrific feature to be able to configure a given report, such as upcoming cleanings …

(Posted Aug 5, 2019 10:14 AM)

General Help and Questions » VRBO spot rates pushing - what is overrided

wondering what happens when I push spot rates onto dates that are already booked in vrbo? I'm guessing the api blindly pushes whatever I tell it to push, which probably isn't a problem but implies t…

(Posted Jul 29, 2019 9:07 AM)

General Help and Questions » Min nights questions

1) does VRBO intelligently recognize when remaining available nights are inconsistent with the min nights settings? For instance, if I set 3 night minimum on fridays and saturdays but end up with an…

(Posted Jul 29, 2019 8:52 AM)

General Help and Questions » Pushing Fees (cleaning, admin) to VRBO

With the Push Rates feature I see a checkbox to push fees, however for my unit (3501) only the cleaning fee appears. Not the admin fee which depends upon seasons (winter vs not). Is Push Rates sma…

(Posted Jul 19, 2019 2:54 PM)

Blog » Integration with PriceLabs

@JTVRs - yes, the same kind of approach. I personally prefer to do the analysis myself, but I'll admit it's time consuming. I just don't trust a software algorithm to find the right comps, or do t…

(Posted Jul 19, 2019 2:14 PM)

General Help and Questions » Brief Overview of Spot Rates (import/view/manage/push to VRBO)

Since the good folks at OR added the ability to import Spot Rates (at exactly the time I needed it ;-)) I figured I'd write up a brief tutorial Two methods for setting nightly rates - Rates/Seasons…

(Posted Jul 19, 2019 2:08 PM)

General Help and Questions » How to import daily rates with minimum nights - can this be done?

I see that the new Spot Rates import is available - THANKS !!!! I did a test of dates from 9/1/19-9/10/19 for my three properties, but the when I went to Settings/Channel Connections and started the…

(Posted Jul 19, 2019 11:37 AM)

Blog » Integration with PriceLabs

Chris - that would only work for your own unit, correct? My use of this is to gather competitive pricing from 5-10 other properties. But since you mentioned the capability, could you incorporate th…

(Posted Jul 19, 2019 11:07 AM)