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[quote=Chris Hynes]Ahh. Yes, our Airbnb import only imports bookings, not blocked off time. That's because Airbnb includes *everything* on their calendar as blocks -- from holidays to days in advance…
(Posted Jun 28, 2018 1:14 PM)
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Jun 28, 2018 1:14 PM |
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I thought I updated my calendar on Airbnb about four days ago, to show a booking from July 4 to 8, and it isn't syncing to OR, even when I hit "sync now". That is the specific issue I am referring to…
(Posted Jun 28, 2018 12:50 PM)
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Jun 28, 2018 12:50 PM |
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Chris,
The image shows up here in the preview on the OR site, NOT in gmail. I was in gmail looking at the confirmation copy of the email and the graphic was broken. That's why I think gmail has nothi…
(Posted Jun 28, 2018 12:45 PM)
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Jun 28, 2018 12:45 PM |
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I just sent an email using a custom template and again the graphic shows up in the preview here on the OR site, but in the email it came through broken.
Unfortunately I didn't realize the graphic w…
(Posted Jun 28, 2018 12:26 PM)
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Jun 28, 2018 12:26 PM |
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Two things:
1. When I followed your instructions and I clicked on the Airbnb calendar link, I don't see the same history you see. It shows me only ONE line in the history.
2. I'm referring to the…
(Posted Jun 28, 2018 11:07 AM)
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Jun 28, 2018 11:07 AM |
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Thank you for your response.
A few things...
1. I don't know where to find the sync history so I can click on those bookings you highlighted. I have looked everywhere I can think of to find the s…
(Posted Jun 28, 2018 8:57 AM)
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Jun 28, 2018 8:57 AM |
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The calendar here is still not pulling new owner bookings from Evolve into OwnerRez calendar. I understand that there was a problem in that my settings were wrong on this side of the equation, but th…
(Posted Jun 28, 2018 7:35 AM)
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Jun 28, 2018 7:35 AM |
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My calendar isn't syncing with Evolve again... I updated my Evolve calendar a few days ago and the new booking isn't being pulled into the OwnerRez calendar. As I understand it, the Evolve calendar l…
(Posted Jun 2, 2018 12:09 PM)
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Jun 2, 2018 12:09 PM |
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I would like to include the link to purchase travel insurance however I can't figure out how close to check-in they are able to buy it. Does it have to be done AT CHECKOUT or can they do it AFTER the…
(Posted May 27, 2018 6:28 PM)
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May 27, 2018 6:28 PM |
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That's awesome Chris! I'll go into the templates and play with the image upload function!
Thanks!
Monica
(Posted Apr 8, 2018 10:32 AM)
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Apr 8, 2018 10:32 AM |
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Chris,
The thing is... you walked me through how to embed an image into an email template using the Files upload -- we did it on the phone -- and it did work when tested. I just can't seem to do it a…
(Posted Mar 26, 2018 8:16 AM)
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Mar 26, 2018 8:16 AM |
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I know I did this before and it was easy, but I accidentally deleted my image when re-working one of my templates, and now I can't remember how to add the image. I could swear I simply copy the link …
(Posted Mar 25, 2018 5:02 PM)
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Mar 25, 2018 5:02 PM |
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CHRIS FORGET IT... I FIGURED IT OUT. The conflict with Kanye's dates is because in all my frenzied testing, I completely forgot that I have actual, living, breathing guests who are NOT hip-hop moguls…
(Posted Mar 20, 2018 10:01 PM)
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Mar 20, 2018 10:01 PM |
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As for the whole email PARSING thing... as much as I'd LOVE to have the new inquiries self-populate, if I go messing around in my contact form widget, my web girl WILL DRIVE UP HERE from Florida jus…
(Posted Mar 20, 2018 9:53 PM)
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Mar 20, 2018 9:53 PM |
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Chris,
The calendar icons work now (thank you!) but now that my Kanye West inquiry is saved and showing up in the Inquiries window, it's flagged with a DATES UNAVAILABLE badge. I don't know why, beca…
(Posted Mar 20, 2018 9:48 PM)
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Mar 20, 2018 9:48 PM |
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UPDATE: Tried sending another email from my own website as if I were a guest.
Email arrives in my "Emails" tab a few minutes later.
I click on it to open it, I fill in the listing site name and m…
(Posted Mar 20, 2018 9:22 PM)
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Mar 20, 2018 9:22 PM |
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Sooooo... I set my website contact form to automatically email new reservation requests directly tto my OwnerRez email address and lo and behold I tested it and it showed up under the "Emails" tab li…
(Posted Mar 20, 2018 8:48 PM)
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Mar 20, 2018 8:48 PM |
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Ok, I have changed my settings to require only 50% down as you instructed, but my quotes are still showing 100% of the reservation is "due immediately" at the bottom of the quote email, even when the…
(Posted Mar 20, 2018 5:53 PM)
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Mar 20, 2018 5:53 PM |
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Thank you Chris, that makes sense!
I use a separate payments processor at the moment, so how do I set up the other radio buttons in the Payments Rules section?
M.
(Posted Mar 20, 2018 2:24 PM)
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Mar 20, 2018 2:24 PM |
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For guests checking in within the next 60 days, I collect 100% of the rental, cleaning and tax up front. But for reservations where the guest isn't checking in for 60+ days from now, I don't like to …
(Posted Mar 20, 2018 2:11 PM)
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Mar 20, 2018 2:11 PM |
