Topic | Posted |
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General Help and Questions » Potentially simple request[quote=BlueMtnCabins][quote=Marinas Edge]Interesting thing just came up. Our guests that auto booked on VRBO didn't receive our emails because VRBO isn't passing email addresses through iCal. Wonder… (Posted Aug 18, 2017 5:07 PM) |
Aug 18, 2017 5:07 PM |
General Help and Questions » Custom iCal link for export - VRBO blocking details?[quote=Chris Hynes]That should work, but VRBO are always changing their formats. What if you try a new link with all of the options checked?[/quote] Thank you for that suggestion, Chris! It worked … (Posted Jun 5, 2017 8:45 AM) |
Jun 5, 2017 8:45 AM |
General Help and Questions » Custom iCal link for export - VRBO blocking details?I've created a custom iCal link with guest info and property location for export to VRBO. On their calendar it still just shows "untitled event" as if I had used the default iCal link. Do you know i… (Posted Jun 3, 2017 4:39 PM) |
Jun 3, 2017 4:39 PM |
Feature Requests » Field Code for Cell NumberI'm sure erentallock is a great option, but using the guest's cell number has worked well for me. I never get calls from guests about forgotten door codes :) (Posted May 18, 2017 2:01 AM) |
May 18, 2017 2:01 AM |
Feature Requests » Field Code for Cell NumberThank you for the reply, Michelle. While your idea is feasible, I will just send the message manually for now and copy/paste their cell number in the door code information. (Posted May 18, 2017 1:53 AM) |
May 18, 2017 1:53 AM |
Feature Requests » Field Code for Cell NumberYes, guests usually do supply that number. But, I would like to be able to include their cell number automatically in an email that I send out using a trigger. Otherwise, I have to go to another tab … (Posted May 10, 2017 1:31 PM) |
May 10, 2017 1:31 PM |
Feature Requests » Field Code for Cell NumberI would like to have a field code for guest's cell number. I ask guests to verify their cell number since I use the last 4 digits as their door lock code. It would be helpful to be able to add this … (Posted May 10, 2017 11:55 AM) |
May 10, 2017 11:55 AM |
Blog » Guest reminder emails for payments and security depositsThanks for posting your example. I had set up a reminder email for 37 days out, but hadn't thought of giving the guest instructions for using a different card. Those instructions would eliminate gues… (Posted Mar 29, 2017 1:57 PM) |
Mar 29, 2017 1:57 PM |
Blog » Guest reminder emails for payments and security depositsSince I am going to automatically collect the 2nd payment from the guest's credit card, I'd like to be able to chose "send 1 time" and choose how many days ahead to send the reminder. Since this isn'… (Posted Mar 13, 2017 11:30 AM) |
Mar 13, 2017 11:30 AM |
General Help and Questions » Where do I view the rates by property?I agree with you, Jackie! I have year-round seasonal rates that vary and I'm going crazy with this. I'm adding a 2nd property with another set of rates and it is so complicated. I'm hoping for indiv… (Posted Feb 14, 2017 10:39 PM) |
Feb 14, 2017 10:39 PM |
General Help and Questions » New Monthly PricingI'm considering adding a 2nd property to my account. I'd like to know if the pricing will be per booking like my current property, or will I be switched to the flat $19.99/month price? Thanks. (Posted Jan 26, 2017 3:14 PM) |
Jan 26, 2017 3:14 PM |
Feature Requests » rate table widgetThanks for that info, Chris. I do see that it makes more sense to have a rate table. (Posted Jan 26, 2017 2:59 PM) |
Jan 26, 2017 2:59 PM |
Feature Requests » rate table widgetI have been wanting this feature as well. However, I have also wondered about incorporating the rates into the calendar. I've seen this done on other sites with the nightly rate showing in each day's… (Posted Jan 24, 2017 1:01 PM) |
Jan 24, 2017 1:01 PM |
General Help and Questions » Initial Setup QAwesome!! Thank you!! (Posted Sep 7, 2016 10:45 AM) |
Sep 7, 2016 10:45 AM |
General Help and Questions » Initial Setup QThis will be very helpful. Thanks so much, Chris! (Posted Sep 6, 2016 11:19 AM) |
Sep 6, 2016 11:19 AM |
General Help and Questions » Initial Setup QChris, I'd like to know the reasoning behind having the seasons sorted alphabetically. I have somewhat complicated year-round rates and it would be helpful if I could sort the seasons by the calendar… (Posted Sep 5, 2016 11:36 AM) |
Sep 5, 2016 11:36 AM |
General Help and Questions » Problem with a VRBO guest's booking request and OwnerRez blocked calendarLeave it to VRBO to make things difficult for everyone. Thanks so much for your quick response, Chris! (Posted Aug 15, 2016 11:03 AM) |
Aug 15, 2016 11:03 AM |
General Help and Questions » Problem with a VRBO guest's booking request and OwnerRez blocked calendarChris, Here is my VRBO iCal link: http://admin.vrbo.com/icalendar/59531bf7123645279c323ae52a9458a6.ics When I opened the tab to get the ical export link for you, I noticed a setting that I do not r… (Posted Aug 15, 2016 10:40 AM) |
Aug 15, 2016 10:40 AM |
General Help and Questions » Problem with a VRBO guest's booking request and OwnerRez blocked calendarVRBO Guest requested a booking (I have BIN), but I did not accept the booking since she complained about the VRBO fee in the booking request itself. So, I manually entered an inquiry and sent her a … (Posted Aug 15, 2016 12:02 AM) |
Aug 15, 2016 12:02 AM |
General Help and Questions » Do VRBO bookings sync to the OwnerRez calendar?Thanks so much for the detailed answer, Chris. It's also great to know that automatic sync is on the horizon :) (Posted May 28, 2016 10:56 AM) |
May 28, 2016 10:56 AM |