Leaving Hostaway because of their booking fee?

Floridaloha

Joined March 2016
56 posts
Topic

Feature Requests » Cancellation policy by season?

Our Custom Cancellation Policies integrate with Vrbo, so are limited to what they support - and they don't.  We have asked them for this as well as some other additional customization options, and wi…

(Posted Jul 5, 2022 6:28 PM)

Feature Requests » Cancellation policy by season?

I've suggested this to Airbnb also but I don't know if I'll ever hear from that black hole..lol. Anyway, I would love to have separate cancellation policies for our high season here in FL and for the…

(Posted Jul 3, 2022 10:12 AM)

General Help and Questions » Current Status on Photo ID Upload?

This request would be an excellent thing to attach to the rental agreement we send. I just posted asking for an update in the rental agreement section. This is becoming a huge point on many diffe…

(Posted Nov 19, 2021 7:37 AM)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

Hi, I'm just touching base on this. Given the squirreliness of Airbnb's support backing hosts rules, I'm considering setting up an eSign (or similar) account to send my rental agreement to all prospe…

(Posted Nov 19, 2021 6:55 AM)

General Help and Questions » Latitude/longitude and PriceLabs

Super news, fast response, and thanks again for everything!

(Posted Sep 18, 2019 10:21 AM)

General Help and Questions » Latitude/longitude and PriceLabs

Thanks, I had just found it. I'm not sure how though! I suggest you fix the search box in the upper right of the screen. I typed in longitude and latitude and nothing came up. I somehow encountered a…

(Posted Sep 18, 2019 10:14 AM)

General Help and Questions » Bug report: Getting Error Message When Posting

Hi, It's happened twice now and will probably happen again with this post. When I hit submit topic, I get a red banner above saying that the post has not been taken and that I should refresh the scre…

(Posted Sep 18, 2019 10:01 AM)

General Help and Questions » Latitude/longitude and PriceLabs

Hi, I am trying out Pricelabs and have already connected using the API, but before I can see my pricing results it is asking for latitude and longitude, and I can't find the setting on OwnerRez where…

(Posted Sep 18, 2019 9:51 AM)

General Help and Questions » Alternatives to WorldPay

Thank you, Chris. I've been out of the loop for too long and will try to catch up. Thank you very much! It's great to know that I have alternatives to WorldPay (and pay and pay and pay!) Nancy

(Posted Jun 13, 2019 7:40 AM)

General Help and Questions » Alternatives to WorldPay

Paul, can I connect these (or any others I might find) with my website quote and booking form like I did with Worldpay?

(Posted Jun 11, 2019 7:29 PM)

General Help and Questions » Alternatives to WorldPay

JTVRs, I know about all of these of course, I’ve been renting my place out for 21 years. This wasn’t my question. I need to integrate whatever alternative payment system with the OwnerRez quote and b…

(Posted Jun 11, 2019 7:25 PM)

General Help and Questions » Alternatives to WorldPay

I apologize because I did ask about this problem a couple of months ago. I've been out of state selling one of my rental properties and have been too busy to follow up until now. WorldPay is in dif…

(Posted Jun 11, 2019 9:11 AM)

General Help and Questions » Alternative to WorldPay?

Hi Paul: I was with OpenEdge in the past and they were good. So yeah, I will start the process of transferring over to them. Yes, I'm small potatoes and am now more like fingerling potatoes, small…

(Posted Feb 6, 2019 8:57 AM)

General Help and Questions » Alternative to WorldPay?

I was just hit with a $199 management fee for using them on top of the credit card and monthly fees they already charge. I am not happy at all about this, and wonder if there is a more reasonable alt…

(Posted Feb 6, 2019 7:47 AM)

General Help and Questions » Security Deposit release problem

Hi, I have an issue with a security deposit release and can't find a solution. I need to release a deposit (according to OwnerRez) and when I tried to do so, I was given an error message that the cre…

(Posted Feb 6, 2019 7:32 AM)

Feature Requests » Adding "Repeat Guest" to the pull down menu for source

Hi, I'd like to suggest adding "Repeat Guest" to the pull down menu for the source of inquiry/booking. Or words to that effect ;-)

(Posted Apr 10, 2018 11:39 AM)

General Help and Questions » Can't figure out how to bill returning guest for a deposit

Thanks so much. I was able to send them a custom message with what was required now and what would be required in the future and when. I appreciate the fast response, Chris!

(Posted Apr 5, 2018 8:32 PM)

General Help and Questions » Can't figure out how to bill returning guest for a deposit

Hi, I am trying to process a booking for a return guest. They asked me to send them the booking/payment info this week, as they just left the cottage on the 31st. I had blocked off the desired dates …

(Posted Apr 5, 2018 7:30 PM)

General Help and Questions » VRBO and Subscription Options

Chris, I'd be happy to. I'm working now to set up the Google Analytics and the Facebook Tracking Pixel integration. I use Rapidweaver for my website and I think they have a way of letting me put this…

(Posted Apr 1, 2017 6:11 PM)

General Help and Questions » VRBO and Subscription Options

I have let my VRBO and Homeaway subscriptions expire. I've also let my Flipkey/Tripadvisor Vacation Home Rentals expire. It is a good time for me to do this as my peak season is ending, most of my "h…

(Posted Mar 29, 2017 7:17 PM)