Ella

Joined May 2014
139 posts
Topic

General Help and Questions » Testing templates

Hi there, if I wanted to create a test booking (Im interested to see what Third Party emails contain), I'm curious if it is still free to create a test booking? Is there another way to see what infor…

(Posted Feb 28, 2015 4:20 PM)

General Help and Questions » Grant access

This may be a little far fetched, but is there a way to split payments for a booking between two bank accounts? Say I would be helping for a commission, would it be possible for a partial payment to …

(Posted Feb 19, 2015 7:07 PM)

General Help and Questions » New quote not being sent

Answered by one of your representatives. Thank you for quick response! :)

(Posted Feb 19, 2015 6:44 PM)

General Help and Questions » New quote not being sent

Must be something with the system as this post also shows as "queued" in my emails tab.

(Posted Feb 19, 2015 6:27 PM)

General Help and Questions » New quote not being sent

I've created a new quote, but it does not seem to be sending. Usually it sends whithin a minute or so. Wondering if there are any problems with the system?

(Posted Feb 19, 2015 6:19 PM)

General Help and Questions » Grant access

Ok. Thank you.

(Posted Feb 3, 2015 4:38 PM)

General Help and Questions » Grant access

Hello, One of the features listed is granting access : https://www.ownerrez.com/features/access How does one grant access? I might be helping someone soon take bookings for their vacation rental. So…

(Posted Jan 31, 2015 9:30 PM)

Blog » An end to free bookings with OwnerRez-created merchant accounts

I understand. Thank you for the explanation. How do we pay you? I see there's a section for credit card information, ..or do you deduct it from our bank just like transaction fees?

(Posted Jan 31, 2015 4:46 PM)

Blog » An end to free bookings with OwnerRez-created merchant accounts

Will the invoice be for all bookings from Jan19-Feb19, but I'll only get charged for bookings that came in after tomorrow (Feb1st) on this first invoice?

(Posted Jan 31, 2015 1:06 PM)

Blog » An end to free bookings with OwnerRez-created merchant accounts

Hi Michelle, Any update on the monthly pricing? Also this is confusing: "All customers, whether you use an OwnerRez-created merchant account or not, will begin paying the usage-based pricing that is …

(Posted Jan 31, 2015 1:04 PM)

Blog » An end to free bookings with OwnerRez-created merchant accounts

Hello Michelle, When will Pay Monthly flat rate be available? Or do you know what the rate will be, so you can tell us? Ella

(Posted Jan 8, 2015 10:04 AM)

Blog » An end to free bookings with OwnerRez-created merchant accounts

I agree. One of the reasons for joining here for me was to avoid additional fees, which are not even that high, for example with PayPal. They are slightly higher than 2.9% plus 30 cents. That right …

(Posted Jan 5, 2015 2:16 PM)

General Help and Questions » scheduled booking email - 0 days after booked

I'm curious, What is the frequency of sending the emails? It does seem that under the "0" setting emails get sent next day or late at night. I've set up directions with the booking confirmation for n…

(Posted Jun 1, 2014 11:52 PM)

General Help and Questions » scheduled booking email - 0 days after booked

Got it! Needs to be changed to {CEMAIL}, not {PAYBGEMAIL} (as there were no payments made)

(Posted May 26, 2014 10:40 AM)

General Help and Questions » scheduled booking email - 0 days after booked

It did not work. Under emails for that "booking" ( deleted url ) it says " This email failed to be sent. Reason: A 'TO' email address is required." In my template I have {PAYBFULL} for To: field . …

(Posted May 26, 2014 9:22 AM)

General Help and Questions » scheduled booking email - 0 days after booked

After playing a little in the bookings section I did discover that if you put 0 it does indeed schedule the email to be sent on that day. :)

(Posted May 25, 2014 2:03 PM)

General Help and Questions » scheduled booking email - 0 days after booked

Hello, Will putting "0" days after booked send an instant or same day email to the guest? Thinking of providing directions to guests right after booking was made. Thank you Ella

(Posted May 25, 2014 11:31 AM)

Feature Requests » Optional Pool Heat charge

This indeed would be a nice feature. Subscribing for updates

(Posted May 25, 2014 10:48 AM)

General Help and Questions » Cancellation Policy displayed on the RESERVATION page

Hello, Just wondering if there is an update on this :)

(Posted May 25, 2014 12:20 AM)