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HomeAway definitely allows (and encourages) renter agreement signatures. Airbnb as well: https://www.airbnb.com/help/article/465/can-hosts-ask-guests-to-sign-a-contract.
On any site you should provi…
(Posted May 9, 2019 10:32 PM)
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May 9, 2019 10:32 PM |
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Glad you're loving it!
(Posted May 4, 2019 6:05 PM)
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May 4, 2019 6:05 PM |
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Can you send a screenshot of the rates & availability section in booking.com? Is it actually showing unavailable there or just in the message.
The channel is set from 3 to 120 days so I'm wondering …
(Posted May 4, 2019 6:05 PM)
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May 4, 2019 6:05 PM |
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Right now there's no way to delete those because they're usually used historically on bookings -- so even if it's not applicable to new ones you still want to keep it for the old ones.
(Posted May 4, 2019 6:03 PM)
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May 4, 2019 6:03 PM |
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Yep, that's the closest thing right now. We are working on a daily rate calendar for setting rates like Airbnb but that will be spot rates only not seasonal.
(Posted May 4, 2019 6:02 PM)
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May 4, 2019 6:02 PM |
General Help and Questions » Rates
Yep, that's the way to do it! You don't even need to set the priority -- shorter seasons take priority over longer so it will automatically be the least priority.
(Posted May 4, 2019 6:02 PM)
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May 4, 2019 6:02 PM |
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Yep, definitely. On the Spot Rates we're working on a calendar UI for that.
There' also rules based discounts you can apply, like a 10% off if less than 20 days from arrival etc. -- overlaying some …
(Posted May 4, 2019 6:01 PM)
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May 4, 2019 6:01 PM |
General Help and Questions » Expedia
They are all mapped automatically assuming the channel supports it. HomeAway supports almost everything in OwnerRez (and we support everything you can put on HomeAway). TA and Air have a much smaller…
(Posted Apr 26, 2019 8:14 PM)
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Apr 26, 2019 8:14 PM |
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For direct booking, everything will be captured in OwnerRez automatically on the booking -- no sync or extra signature process after the booking is received because it handles all of that in the quot…
(Posted Apr 26, 2019 8:13 PM)
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Apr 26, 2019 8:13 PM |
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I'd recommend creating a test quote and booking with yourself as a guest -- that way you'll see the entire process.
It only requires the signing party, but you can add custom fields to capture more …
(Posted Apr 26, 2019 8:12 PM)
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Apr 26, 2019 8:12 PM |
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The Tax report in cash mode basically prorates the total tax charges on each booking across the payments and refunds for that booking, imputing the tax on the date of the payment. Since we don't have…
(Posted Apr 25, 2019 7:34 PM)
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Apr 25, 2019 7:34 PM |
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Nope, you only need one of the two. We provide both channel types in case you can only log in to one of the addresses, or have different listing numbers on different sites.
(Posted Apr 25, 2019 7:29 PM)
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Apr 25, 2019 7:29 PM |
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The built in templates are sort of a combined trigger + template -- you don't need a custom trigger for those. Things like booking confirmation for direct bookings, payment receipts, etc will be sent…
(Posted Apr 25, 2019 7:28 PM)
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Apr 25, 2019 7:28 PM |
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a) There's nothing unique about the signing process for Airbnb -- you can use the same method with other channels like TripAdvisor and booking.com that give you the platform email to send a signature…
(Posted Apr 25, 2019 7:27 PM)
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Apr 25, 2019 7:27 PM |
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Yep, we're in talks with Airbnb for the API connection -- just need partnership approval from them to move things forward.
Channel bridge is part of the channel management module which is $10 + $1/p…
(Posted Apr 25, 2019 7:23 PM)
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Apr 25, 2019 7:23 PM |
General Help and Questions » Expedia
The amenities in OwnerRez are based on the HomeAway model with some additions, so it should match that pretty close.
We don't have direct integration with Expedia, but if you're on HomeAway with ins…
(Posted Apr 25, 2019 6:50 PM)
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Apr 25, 2019 6:50 PM |
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Currently the only way to do that is if you have an email to SMS gateway and use that in the email TO.
We're working on direct SMS integration which is due out this summer.
(Posted Apr 25, 2019 6:48 PM)
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Apr 25, 2019 6:48 PM |
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OwnerRez can still send messages to Airbnb guests via the @guest.airbnb.com email if it's on the booking. The difference is that that email address no longer comes in via the iCal. Now it'll work the…
(Posted Apr 20, 2019 10:14 PM)
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Apr 20, 2019 10:14 PM |
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Earlier today, Airbnb rolled out a change to their calendar feeds that removed all information except for the dates. Name, email, and phone have been removed, which is why OwnerRez interpreted that a…
(Posted Apr 20, 2019 6:46 PM)
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Apr 20, 2019 6:46 PM |
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Yep! You can look in the Emails tab in OwnerRez to see the exact FROM and dates to look for on emails sent to her.
(Posted Apr 20, 2019 6:41 PM)
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Apr 20, 2019 6:41 PM |
