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If you have a custom field that's only used on some properties for trash instructions or other special case things, that's fine too -- leave the other properties blank and it'll render as a blank in …
(Posted Dec 8, 2019 6:35 PM)
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Dec 8, 2019 6:35 PM |
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Not yet, but that's a good nudge -- I'll check with Kaba and see if they've got any updates for us.
(Posted Dec 8, 2019 6:32 PM)
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Dec 8, 2019 6:32 PM |
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Yes, the arrival/departure limitations are in force even with spot rates. Spot rates only override the elements you set on them -- currently you can do rate and min nights. If you set rate but leave …
(Posted Dec 8, 2019 6:31 PM)
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Dec 8, 2019 6:31 PM |
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We're working with RentalGuardian on getting an answer on the 30+ day bookings.
(Posted Dec 8, 2019 6:30 PM)
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Dec 8, 2019 6:30 PM |
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Yep, that makes a lot of sense -- making the availability display for sharing a built in feature instead of having to manually set up widgets and juggle URL's.
We've got plans for a housekeeping/st…
(Posted Dec 8, 2019 6:29 PM)
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Dec 8, 2019 6:29 PM |
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If you're API integrated, VRBO doesn't currently support quoting. Instead, have the guest book at the current prices and then alter the charges afterward. Since it's a VRBO API integrated booking, yo…
(Posted Dec 5, 2019 10:38 AM)
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Dec 5, 2019 10:38 AM |
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The headline is used on the hosted website as a headline if it is set.
The short description is used for multi property websites in search results, and for Airbnb listings with API channel integrati…
(Posted Nov 30, 2019 6:25 PM)
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Nov 30, 2019 6:25 PM |
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Well, it's a matter of whether the triggering event has the information for that type of fields. If you have a Refund type template, say, then you can't fire it on a Booking type trigger like "bookin…
(Posted Nov 30, 2019 6:23 PM)
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Nov 30, 2019 6:23 PM |
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Well, your case is different than Rich's since you're API integrated with VRBO.
When you're API integrated, VRBO won't remit any of the tax so there's no issues based on their forced rates like ther…
(Posted Nov 30, 2019 1:16 PM)
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Nov 30, 2019 1:16 PM |
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The difference between the types of templates is what fields are available and what events they can be triggered on. Booking type works for all of the custom booking triggers. But if you want to crea…
(Posted Nov 29, 2019 8:38 PM)
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Nov 29, 2019 8:38 PM |
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The message was wrong -- there is an address. But there was a different issue blocking TI -- usually this is because arrival has got to be at least a day in the future.
(Posted Nov 24, 2019 11:16 AM)
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Nov 24, 2019 11:16 AM |
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Welcome, and great to e-meet you! I hope your setup is going smoothly.
There are a bunch of help articles in the Support section on this site, and if you have questions just ask away here on the for…
(Posted Nov 24, 2019 11:08 AM)
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Nov 24, 2019 11:08 AM |
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Some answers on this:
1) Yes, you can pull the VRBO descriptions into OR using the import listing tool. If you already have photos you might want to skip that part of the import so it doesn't duplic…
(Posted Nov 24, 2019 11:05 AM)
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Nov 24, 2019 11:05 AM |
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Yep, that's basically it!
The content question depends on if you're API integrated or not. If you go API integrated, then the content will come from OR and overwrite what you have in the listing sit…
(Posted Nov 24, 2019 10:55 AM)
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Nov 24, 2019 10:55 AM |
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Ahh, LOL, not LOL!
Yep, we've been planning a rules overhaul for awhile. Rules have grown and grown and there's still a lot set at the property level that's duplicated. Problem is, some things you w…
(Posted Nov 24, 2019 10:53 AM)
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Nov 24, 2019 10:53 AM |
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I did some testing and I wasn't able to reproduce the issue with the wrong rates sticking in the box. Can you email over a screenshot of the first step where you set the rates and then the second whe…
(Posted Nov 24, 2019 10:13 AM)
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Nov 24, 2019 10:13 AM |
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That's fine -- set the HomeAway calendar imports in OwnerRez to only import bookings (so that they don't import blocks).
Then go to HomeAway and create the blocks there.
That way OwnerRez won't upd…
(Posted Nov 18, 2019 12:47 PM)
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Nov 18, 2019 12:47 PM |
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Two way iCal sync for booking calendars is included in the base plan.
Channel Management refers to deeper integrations like API where you can push photos/descriptions/amenities and get bookings auto…
(Posted Nov 16, 2019 6:19 PM)
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Nov 16, 2019 6:19 PM |
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Not yet -- we got access to the Airbnb API right after my previous message in this thread and have been heads down developing integration with that since. That's going live this week!
Now that we've…
(Posted Nov 16, 2019 6:18 PM)
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Nov 16, 2019 6:18 PM |
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Those three buttons are different selection modes -- Toggle, Range, Columns.
Toggle is a simple click to select a day, click to deselect a day. This is the default mode on mobile as range selection …
(Posted Nov 16, 2019 6:16 PM)
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Nov 16, 2019 6:16 PM |
