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I actually think this move will be a good thing for the industry
(Posted Nov 8, 2015 3:26 PM)
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Nov 8, 2015 3:26 PM |
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I just built a survey from Excel Online and send the link to the survey in the automatic email. Let me know how I can help!
Damon
(Posted Sep 16, 2015 1:59 AM)
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Sep 16, 2015 1:59 AM |
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Thanks. I haven't seen the issue since I posted.
(Posted Aug 24, 2015 12:55 AM)
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Aug 24, 2015 12:55 AM |
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I'm getting a lot of email failed to send messages today. Resending seems to resolve the issue.
Damon
(Posted Aug 21, 2015 6:35 PM)
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Aug 21, 2015 6:35 PM |
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Thanks. I think this is what we'll do.
Damon
(Posted Aug 21, 2015 5:03 PM)
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Aug 21, 2015 5:03 PM |
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Thanks, this helps a lot.
We have decided to offer our guests the ability to re-book within 12 months. From a financial accounting perspective, our accountant recommends we record a "refund" for th…
(Posted Aug 21, 2015 2:12 PM)
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Aug 21, 2015 2:12 PM |
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If there is a national disaster, flood, wildfire, storm, etc, according to the OwnerReservations template renters agreement are we obligated to refund rents that were prepaid 90 days in advance.
(Posted Aug 19, 2015 1:50 AM)
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Aug 19, 2015 1:50 AM |
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My preference would be that the same defaults that are used at booking creation are the same ones used for manually created bookings.
Thanks for asking!
(Posted Jul 29, 2015 8:21 PM)
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Jul 29, 2015 8:21 PM |
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Is there a way to set defaults on manually created booking identical to the defaults when a guest creates the booking (e.g. third party alerts, legal, etc.)? I don't like having to remember to do th…
(Posted Jul 23, 2015 6:18 PM)
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Jul 23, 2015 6:18 PM |
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Thanks. It's not super critical.
(Posted Jul 19, 2015 10:03 AM)
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Jul 19, 2015 10:03 AM |
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Is there a way to adjust the iCal calendar synch timezone to the timezone where the property is located? I'd use this for my maid to know from her calendar when people are checking in and checking o…
(Posted Jul 17, 2015 1:11 PM)
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Jul 17, 2015 1:11 PM |
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Cool. I suppose I could do this right now with the custom booking fields and the email template.
(Posted May 30, 2015 11:08 AM)
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May 30, 2015 11:08 AM |
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Crazy idea...if we made cell phone number required and asked for carrier (optional if they opt in for receiving texts) then we could enable texting to guests from owner reservations.
Things like get…
(Posted May 29, 2015 11:58 PM)
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May 29, 2015 11:58 PM |
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The only thing I can think of is that I have to modify my rates every year because the day of the year when my peak rates start and stop changes. I'm not sure if there is a solution, but it is cumbe…
(Posted May 15, 2015 3:03 PM)
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May 15, 2015 3:03 PM |
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Is it possible to set rules for different rate periods? For example, I'd like to force a full week in my peak season but only 2 days in my offseason?
I'd also like to have it be 7 days for next pea…
(Posted May 14, 2015 5:19 PM)
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May 14, 2015 5:19 PM |
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Yes, the email addresses are blocked.
I'd love to be in the Beta Group to experiment!
(Posted Mar 13, 2015 2:18 PM)
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Mar 13, 2015 2:18 PM |
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VRBO just disabled the ability to automatically pass the real email address into OwnerReservations. Getting the real email address is pure gold from a marketing perspective.
Would it be possible to…
(Posted Mar 12, 2015 5:25 PM)
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Mar 12, 2015 5:25 PM |
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Thanks, Angela....I'm a bit of a geek on this stuff...I'd be happy to help you set it up if you are interested...it has been an incredibly valuable tool for us and we are constantly learning and impr…
(Posted Feb 24, 2015 9:05 PM)
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Feb 24, 2015 9:05 PM |
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Awesome. I'll run the analytics and share with you. Basically I want to understand my booking rate as a function of price to see if I have my price optimized.
I'll work on the blog post this week. …
(Posted Feb 21, 2015 6:24 PM)
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Feb 21, 2015 6:24 PM |
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We are trying to optimize our price and I want to do some analytics to determine booking rate based on the price we offer.
Would it be possible to add the "Total $" field to the Quote data export?…
(Posted Feb 20, 2015 12:46 AM)
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Feb 20, 2015 12:46 AM |
