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In the Quote section of the email, can we have the number of dates in that field? What does the "1 Spring"? It would be one reservation, either way. As it reads now, it states.....
Rent 1 Spri…
(Posted Apr 24, 2012 6:40 AM)
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Apr 24, 2012 6:40 AM |
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If a customer replies to the quote, it is sent to our personal email. Wouldn't it go into your system? Wasn't it actually sent from the @ownerreservation email?
Are any changes coming for this? …
(Posted Apr 24, 2012 6:29 AM)
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Apr 24, 2012 6:29 AM |
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How about a sort in the inquiry/booking/quote sections?
Nevermind. I see you have that already! You guys are good! However, you should put the arrow or something there, to let people know you…
(Posted Apr 24, 2012 6:19 AM)
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Apr 24, 2012 6:19 AM |
General Help and Questions » No Last Name
How does your system handle when the inquiry comes in without a Last Name filled in? You can't book a transaction without it. VRBO and such do not require a last name.
I was just going to try th…
(Posted Apr 23, 2012 6:46 PM)
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Apr 23, 2012 6:46 PM |
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Can the calendar also display open quotes? It would really be nice to see who has requested dates, and be able to see what the quote was for those dates.
Claudia
(Posted Apr 23, 2012 6:42 PM)
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Apr 23, 2012 6:42 PM |
General Help and Questions » Subject Line
When the quote is sent, can the subject state the name of the renter, along with the dates requested. At the moment it states my house and the dates requested....
[Quote # 14990] Claudia's Vacat…
(Posted Apr 23, 2012 6:32 PM)
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Apr 23, 2012 6:32 PM |
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Do you hate me yet? :(
How do I see the terms and conditions that the renter agreed upon? I tend to change my rental agreement, at times. I belong to a vacation rental forum and things come up, …
(Posted Apr 23, 2012 5:21 PM)
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Apr 23, 2012 5:21 PM |
General Help and Questions » Reminders
Are there reminders, to alert customer that their balance is due, if they paid by check? Or reminders to send them Welcome Packets or anything else, which the owner sets up?
Thanks,
Claudia
(Posted Apr 23, 2012 5:14 PM)
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Apr 23, 2012 5:14 PM |
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You would have to put the field tags, or whatever they are called, so that when the letter is sent via the INQUIRY side, the actual calculation can come on when the letter is sent. Or else, I would …
(Posted Apr 23, 2012 3:26 PM)
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Apr 23, 2012 3:26 PM |
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Ohhhhh, so if I answer through the INQUIRY side, then the link can be removed. If I answer it through the QUOTE side, it automatically appears.
Claudia
(Posted Apr 23, 2012 3:18 PM)
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Apr 23, 2012 3:18 PM |
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Which goes back to the original post. Would the suggestion I made about clicking for online booking, or not, work - for the future?
Because if there would be two different ways to deal with one c…
(Posted Apr 23, 2012 3:03 PM)
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Apr 23, 2012 3:03 PM |
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What did I do wrong? I sent my sister an email of the quote. I erased everything and copy and pasted my wording. When she received the quote it still had ...
View more details | Accept and ch…
(Posted Apr 23, 2012 2:46 PM)
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Apr 23, 2012 2:46 PM |
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Can the be changed later, to include the link? So that it goes through the process.
Claudia
(Posted Apr 23, 2012 2:39 PM)
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Apr 23, 2012 2:39 PM |
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"Would the answers they provide be attached to the quote and then the quote be flagged as "acceptable" so that they could move on to booking?"
Maybe if there was an option at the beginning of th…
(Posted Apr 23, 2012 2:33 PM)
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Apr 23, 2012 2:33 PM |
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"You'll be able to "answer without creating a quote" but for the time being you can always create a quote to get past that step but not send them the link. Each payment link is a unique URL that is v…
(Posted Apr 23, 2012 2:29 PM)
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Apr 23, 2012 2:29 PM |
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Thanks. That is what I thought, I just wanted to confirm. I think some places hold it until the end of the month.
Claudia
(Posted Apr 23, 2012 1:57 PM)
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Apr 23, 2012 1:57 PM |
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What is the best way to switch existing customers onto your system?
I have 8 upcoming reservations, 4 of which have paid in full, but have not paid the Security Deposit yet. The other 4 have paid…
(Posted Apr 23, 2012 1:22 PM)
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Apr 23, 2012 1:22 PM |
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You might have answered this in a previous letter, but does the money go into your account? I think you mentioned that it would take 2-3 business days. However, the money goes into your account and…
(Posted Apr 23, 2012 1:09 PM)
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Apr 23, 2012 1:09 PM |
General Help and Questions » Deposit amount
I was thinking of that. I have to first find out about the charges and what kind of record I would have, using your program. You were going to check to see how I would be able to see, realtime, the…
(Posted Apr 23, 2012 10:56 AM)
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Apr 23, 2012 10:56 AM |
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Very good, Michelle. Your all doing such a great job!!
Claudia
(Posted Apr 23, 2012 10:49 AM)
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Apr 23, 2012 10:49 AM |
