|
I used to email Michele, in the beginning and then she brought the forum up. I then decided that it was best to put it on the forum, so that everyone (owners, etc.) can see what is being discussed a…
(Posted May 14, 2012 4:09 PM)
|
May 14, 2012 4:09 PM |
|
Thank you. Eventually, it would be better to come in the SEND TO, so the extra step doesn't need to be done. :)
Claudia
(Posted May 14, 2012 3:52 PM)
|
May 14, 2012 3:52 PM |
|
If I could make a suggestion and a comment....
Under "The quote acceptance process now asks for the point of contact":
Can you add CELLPHONE Number, to be filled out?
Also, the Main Person R…
(Posted May 14, 2012 3:50 PM)
|
May 14, 2012 3:50 PM |
|
Hi Michele,
When I send a quote, a similar letter comes as my copy. A day or two later, I send a Followup Letter. I would hit REPLY (REPLY TO ALL) and then copy and paste my generic letter. Ho…
(Posted May 14, 2012 3:39 PM)
|
May 14, 2012 3:39 PM |
|
Hi,
Can you please include the potential customers email address to the REPLY letter (after quote has been sent)? Right now, I have to go back to the original inquiry and look for the email addre…
(Posted May 14, 2012 2:17 PM)
|
May 14, 2012 2:17 PM |
|
Is it in the works to allow this? I know that when I go in the security deposit page, it only allows the options to enter the credit card information. Will there be an option to enter the check amo…
(Posted May 10, 2012 9:15 AM)
|
May 10, 2012 9:15 AM |
|
Great.
Claudia
(Posted May 10, 2012 9:12 AM)
|
May 10, 2012 9:12 AM |
|
I see the stream. Ok. Since it has not arrived for the refund yet, will it state how much was released - in the event something had to be held?
I assume it will state that the Security Deposit w…
(Posted May 10, 2012 8:51 AM)
|
May 10, 2012 8:51 AM |
|
That would be great if we can have the link to our reveiw. Any luck with HomeAway or VRBO letting you enter it into their system, once received?
Claudia
(Posted May 10, 2012 8:48 AM)
|
May 10, 2012 8:48 AM |
|
Can we add a line to include Security Deposit Received and Security Deposit Refunded, under the Booking - OVERVIEW page?
Total Charged: $ 515.00
Total Paid: $ 515.00
Total Refunded: $ 0.00
…
(Posted May 10, 2012 8:39 AM)
|
May 10, 2012 8:39 AM |
General Help and Questions » Survey
When you release the hold on the card, you state that a survey is sent. What does the survey say and where do I go to see the response?
Is this like the REVIEW? Where do we enter the link for a …
(Posted May 10, 2012 8:30 AM)
|
May 10, 2012 8:30 AM |
|
That is great - a new release! Those are always nice to see and exciting. :)
I don't know what would be a way to show this. Just would be nice to see who actually was interested and ready to bo…
(Posted May 9, 2012 8:48 AM)
|
May 9, 2012 8:48 AM |
|
Is there a way to know when a guests tried to reserve dates but wasn't allowed, due to it being already booked (preempted)? I would be curious to know that they tried. Perhaps, I could move them to…
(Posted May 9, 2012 6:48 AM)
|
May 9, 2012 6:48 AM |
|
Hi Sam,
Here was his response...
" On chrome when the finalize button was clicked it seemed to try and go to a new page that it couldn't find and thus showed the 404 error. On firefox when thr …
(Posted May 8, 2012 8:18 PM)
|
May 8, 2012 8:18 PM |
|
Sam, I will try to find out a little more information. He did say maybe it was something on his side. Since I don't understand some of these things, I figured I would just copy and paste his statem…
(Posted May 8, 2012 7:39 PM)
|
May 8, 2012 7:39 PM |
|
Here is a email I received from a guests trying to book online...
You might want to tell your booking agency that it doesnt seem to work on Apple computers using the Chrome browser.
Thanks,
Cl…
(Posted May 8, 2012 7:06 PM)
|
May 8, 2012 7:06 PM |
|
Can you include the guests comments, which they write at the time of the inquiry, somewhere in the Quote Area? I would think it would be under GENERAL INFO, along with how many people, etc.
I was…
(Posted May 8, 2012 9:27 AM)
|
May 8, 2012 9:27 AM |
|
Is it possible to have it auto fill a previous email address or name? I am not sure if Auto Fill is the correct term. You know when you start to enter something and the computer searches for what i…
(Posted May 7, 2012 3:25 PM)
|
May 7, 2012 3:25 PM |
|
I was looking over your report section, for what will be coming up. I wanted to see if you had the usual, standard information. For examaple:
Will you generate a report which basically provides.…
(Posted May 3, 2012 5:27 PM)
|
May 3, 2012 5:27 PM |
|
Can we have a queue that once we check "WISHLIST", that these particular guests go into. This is a queue that a customer wanted the dates, but it was no longer available. If a cancellation occurs, …
(Posted May 3, 2012 5:10 PM)
|
May 3, 2012 5:10 PM |
