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Hi Sam. It seems to be working now. It was very delayed, at one point. Maybe it was something on my side that was delayed.
Thanks,
Claudia
(Posted Jun 11, 2012 8:40 AM)
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Jun 11, 2012 8:40 AM |
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Hi,.
Nothing is displaying on queues. I just Created a quote and when I went back to look at it, nothing is showing.
Claudia
(Posted Jun 9, 2012 6:14 PM)
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Jun 9, 2012 6:14 PM |
General Help and Questions » Spam Folder
I added them to my address book and it seems to have worked. They are not going in there anymore.
Thanks!
Claudia
(Posted Jun 7, 2012 10:57 AM)
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Jun 7, 2012 10:57 AM |
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Thank you, Sam!
(Posted Jun 6, 2012 10:08 PM)
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Jun 6, 2012 10:08 PM |
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There needs to be an Insert Field for TOTAL COST. Nowhere on the rental agreement is the total cost of the rental. This does not seem right, at all.
Can we make this a priority to get this tag i…
(Posted Jun 6, 2012 6:15 PM)
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Jun 6, 2012 6:15 PM |
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"You're right about the alert to the owners - it would be very useful to see if someone else crashed into the PREEMPTED warning and had to go away. Likewise, sending them an alert with "your current …
(Posted Jun 5, 2012 3:00 PM)
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Jun 5, 2012 3:00 PM |
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I was wondering, what happens now when a check is checked off as the customer wanting to pay by check? Does the system now treat it as a BOOKED transacation, thus changing status' to PREEMPTED? If …
(Posted Jun 5, 2012 12:28 PM)
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Jun 5, 2012 12:28 PM |
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Sent a letter to Tim and he said to forward an email to him, which I will be receiving from them shortly, stating charges.
I will let you know the outcome.
Claudia
(Posted Jun 4, 2012 9:18 AM)
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Jun 4, 2012 9:18 AM |
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Hi Michelle,
I just got my first auto payment to sage and the fee does not seem to be a flat 2.95%. A total of $3344.57 went into the Sage Payment system. At the start of this month I was charge…
(Posted Jun 4, 2012 9:00 AM)
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Jun 4, 2012 9:00 AM |
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I just received another inquiry from HA, however, when I went to verify it was for the wrong property. I went back into HA and found out that it had the wrong email address for that property under C…
(Posted Jun 3, 2012 10:08 PM)
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Jun 3, 2012 10:08 PM |
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Hi Michelle,
You have the charge that gets charged, whenever however many days we decide, for the balance due. Does an email go out for the balance due, via check?
When I go back to look at wh…
(Posted Jun 3, 2012 2:21 PM)
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Jun 3, 2012 2:21 PM |
General Help and Questions » Spam Folder
OK. I will add them to my address book and hope that it will stop going in the Spam Folder.
Claudia
(Posted Jun 2, 2012 4:38 PM)
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Jun 2, 2012 4:38 PM |
General Help and Questions » Spam Folder
How can I stop OwnerRez emails going into my Spam Folder? I have it on medium for control. When I set it to Low, it still goes into Spam.
Claudia
(Posted Jun 2, 2012 4:22 PM)
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Jun 2, 2012 4:22 PM |
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Hi Michelle,
I finally got an inquiry from HomeAway and it still only came in via OwnerRez. I did not get the original inquiry sent to me via HomeAway. What am I doing wrong?
Also, Vacation R…
(Posted Jun 2, 2012 4:12 PM)
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Jun 2, 2012 4:12 PM |
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Well, we could always put that in our email template, without having it as a separate link, I guess.
Claudia
(Posted May 30, 2012 1:29 PM)
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May 30, 2012 1:29 PM |
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OK.
Also, can you add the capability to add pictures in the body of the email sent to the guest, whether it is the initial response letter or, moving forward, followup letters. Guest do forget wh…
(Posted May 30, 2012 1:26 PM)
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May 30, 2012 1:26 PM |
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Hi Michelle,
When I go in there and go to "Add Contact", I already have another contact with my personal email address. I just hit SAVE and we will see if both OwnerRez gets it and my personal em…
(Posted May 30, 2012 1:12 PM)
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May 30, 2012 1:12 PM |
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Hi Michelle,
Thank you for the update. Can I ask you to include downloads of any pictures we want to include in the body of our email?
I do try to do what you suggested. It is very hard, in s…
(Posted May 30, 2012 11:46 AM)
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May 30, 2012 11:46 AM |
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"After that, THE VERY NEXT sprint is all email related. Major major email changes coming.
- Michelle"
Hi Michelle,
Can you give me some examples of the changes in email you are working on? …
(Posted May 30, 2012 9:40 AM)
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May 30, 2012 9:40 AM |
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I agree with everything David just said. You guys are great!
Claudia
(Posted May 29, 2012 10:53 AM)
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May 29, 2012 10:53 AM |
