Experience the difference of "Elite".

Michelle J

OwnerRez Team Member
Joined January 2011
582 posts
Topic

General Help and Questions » Calendar Display

Hi Damon, Our system ensures that no one can book the same (or overlapping) dates. You can send out as many quotes as you want for whatever dates you want. When a quote is booked where there are o…

(Posted Feb 2, 2013 9:07 AM)

General Help and Questions » Upcoming Sprints

Hi Claudia, We're working on something we call "global settings". It's basically taking all the property level settings - the options you change and set at the property level - and moving them to t…

(Posted Jan 31, 2013 1:18 PM)

Blog » New calendar synchronization for FlipKey and TripAdvisor

Martin, I just took a look at the FlipKey website to get you some specific instructions. To get your property ID from FlipKey (to plug into our system) do the following steps: 1) After logging in t…

(Posted Jan 28, 2013 2:31 PM)

Blog » New calendar synchronization for FlipKey and TripAdvisor

Hi Martin, Our integration with FlipKey (ie. our system updating their calendar for you) does indeed still work. The pictures that you see above, in the blog post, are most likely stale. The FlipK…

(Posted Jan 28, 2013 2:25 PM)

General Help and Questions » Questions about rental rates

Hi Jon, I believe our rate settings can accomodate that type of structure. Open your property in OwnerRez and click on the Rates tab. Then do the following: 1) Created a rate period if you haven'…

(Posted Jan 21, 2013 5:30 PM)

General Help and Questions » Charging guest for an additional night

Hi skikirkwood, The 'Tax' line items calculate against all taxable line items ABOVE them. So in order to have the current tax line items update, insert the new row of charges ABOVE them. Or you ca…

(Posted Jan 20, 2013 8:00 PM)

General Help and Questions » Accident and Travel Insurance

Hi Claudia, Travel Insurance is already in the software. You can enable it to show up on any property or quote. If you're referring to selling YOUR OWN insurance, we are still not ready to integra…

(Posted Jan 16, 2013 5:19 PM)

General Help and Questions » Template for different properties

Hi Claudia, At the moment, there is no option for creating different templates based on the property. That is something we will be adding in the future. However, you can insert a field for the pro…

(Posted Jan 14, 2013 12:04 PM)

Blog » Embed the OwnerRez calendar in your own website

Hi Claudia, Not yet, but there will be. We're going to have a public form (similar to the quote acceptance ones) that shows a full page calendar display of what the widget does now. If you have yo…

(Posted Jan 2, 2013 1:53 PM)

General Help and Questions » VRBO Inquiry issue

VRBO's contact system has always been a little screwy. You have to use the "Add Contact" dropdown to add another one. But you should be able to have a unique email address for each unique property.…

(Posted Jan 2, 2013 1:51 PM)

Blog » Embed the OwnerRez calendar in your own website

Hi Glen, Glad you like it. Inquiry forms are already in the queue. No ETA yet, but we realize how important it is to get those out. FYI - you can already send any email message to the email addre…

(Posted Dec 27, 2012 7:00 PM)

Blog » Embed the OwnerRez calendar in your own website

Nick, great idea. And you're right. I'll see if we can add that to the roadmap.

(Posted Dec 19, 2012 7:53 AM)

Feature Requests » Add Travel Insurance offered by Owner with own License

Hi Pawel, Yes, optional charges are definitely on the dev roadmap. We've had to push back development on that a few times but it is a high priority item. That will definitely be released before we…

(Posted Dec 17, 2012 9:11 AM)

Feature Requests » Third Party notes should have a bit of control

Hi Glenn, Good idea! I believe an upcoming update to Third Party Alert emails, which will make them use the same email template system that other emails use, will take care of that problem. All em…

(Posted Dec 1, 2012 12:48 PM)

Feature Requests » Preempted status to include calendar or refer back to owner

Hi Claudia, Nothing yet. It's on the dev roadmap but not yet scheduled for development. We're releasing calendar widgets today. We're focusing on some reporting and global settings next. Then, m…

(Posted Dec 1, 2012 10:04 AM)

General Help and Questions » Listing numbers from VRBO etc...

We are planning on adding both property-level templates and conditional fields. Property-level templates will basically be just like the templates you see now only you can create different ones for …

(Posted Nov 13, 2012 7:46 AM)

General Help and Questions » Holidays

Yes, you could very easily do that as well. Just define another rate period called "Holiday Season" or whatever with those specific days of the year and give it its own rates. You're very welcome. …

(Posted Oct 18, 2012 2:20 PM)

General Help and Questions » Existing Booked Guest - Future Payments

Hi J.Villalobos, Assuming we're talking about non-CC payments, no. Neither has been released. We changed priorities over the summer to work more on email related issues as you may have noticed fro…

(Posted Oct 18, 2012 2:02 PM)

General Help and Questions » Holidays

Hi J.Villalobos, Quotes are automated in that the line items are calculated based on your property rates. You can set different rate periods for different times of the year including: seasonal, spe…

(Posted Oct 18, 2012 1:54 PM)

General Help and Questions » Check Payments Due

Hi J.Villalobos, No more update or ETAs yet, but thank you for checking back and nudging it. Payment reminders and scheduled non-CC payments are highly requested. -Michelle

(Posted Oct 18, 2012 1:21 PM)