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You're the lone voice of the pack, Claudia! Most users have had very few questions. They either understand the features right off, or they don't and go away quickly because of our limited documenta…
(Posted May 14, 2012 4:00 PM)
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May 14, 2012 4:00 PM |
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Thursday morning, we released an update that was based entirely on user feedback. Here are the highlights...
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Inquiries can now be manu…
(Posted May 14, 2012 2:45 PM)
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May 14, 2012 2:45 PM |
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Two updates ago, we snuck in a tiny new feature - the ability to set a company name on your profile. Very few users have found and made use of this field so I wanted to call attention to it.
If you…
(Posted May 11, 2012 10:33 AM)
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May 11, 2012 10:33 AM |
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*Very* strange observation. He's saying that when he clicked to go to the renter agreement page, it crashed. I don't see anything like that on my end. Well, we'll continue to monitor. ~Sam. PS. …
(Posted May 8, 2012 8:27 PM)
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May 8, 2012 8:27 PM |
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Claudia, as it happens, we have an Apple machine in the office w/ Chrome already loaded. I tested a public quote form from start to finish. Zero problems. It looks perfect and went all the way thr…
(Posted May 8, 2012 7:33 PM)
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May 8, 2012 7:33 PM |
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On Windows, we test for Chrome, Firefox, IE8+ and Safari. On Apple, we test Safari and Firefox. Chrome on Apple should be (theoretically) identical in rendering behavior as Chrome on Windows. Did …
(Posted May 8, 2012 7:23 PM)
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May 8, 2012 7:23 PM |
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Understand perfectly. You're basically wanting an un-cancel button that reactivates the booking. There's no way to do that right now. Canceled bookings remain canceled and cannot be un-canceled, b…
(Posted May 3, 2012 10:45 AM)
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May 3, 2012 10:45 AM |
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Payments by check is a great way of giving your guests a non-electronic way of paying for their booking while still using the public quote acceptance forms. Previously, if a guest wanted to pay by c…
(Posted May 2, 2012 12:23 PM)
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May 2, 2012 12:23 PM |
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[quote=cp9293]How do you shut off the Security Deposit for a booking, if I wanted to collect for the Damage Insurance instead of a HOLD on their card?[/quote]
Claudia, open the booking -> Security D…
(Posted May 1, 2012 7:50 PM)
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May 1, 2012 7:50 PM |
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In the last post, we mentioned that OwnerRez now supports multiple payment methods per account. Let's take a look at the details.
Go to the Account menu and look at the Payment Methods box on the b…
(Posted Apr 26, 2012 2:23 PM)
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Apr 26, 2012 2:23 PM |
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You're very welcome. ~Sam
(Posted Apr 25, 2012 11:31 AM)
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Apr 25, 2012 11:31 AM |
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Monday evening, we released a large update that wrapped up four months of development. Here at OwnerRez, we dislike sitting on development for months at a time. Our goal is to release at least on…
(Posted Apr 25, 2012 10:04 AM)
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Apr 25, 2012 10:04 AM |
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Moved to Feature Requests forum.
(Posted Apr 25, 2012 8:07 AM)
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Apr 25, 2012 8:07 AM |
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Claudia, please check your spam folder if an email hasn't landed in awhile. Our system sends many thousands of emails per day. Sometimes the ESPs slow us down. Thx, ~Sam
(Posted Apr 24, 2012 2:24 PM)
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Apr 24, 2012 2:24 PM |
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Michelle, re: speed. I just did 5 or 6 new bookings and added/deleted charges for them by hand. Everything was blazing fast. ~Sam
(Posted Apr 24, 2012 2:22 PM)
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Apr 24, 2012 2:22 PM |
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Understood. Keep the feedback coming.
(Posted Feb 24, 2012 8:22 AM)
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Feb 24, 2012 8:22 AM |
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No, the grant access/permissions stuff was backburner'd for other work. You could always share the same login, of course.
(Posted Feb 23, 2012 6:33 PM)
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Feb 23, 2012 6:33 PM |
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Interesting idea. We've outlined a "grant access" model that will allow any user to share properties with any other user and define a level of access. That would fit nicely with what you're talking…
(Posted Feb 23, 2012 6:28 PM)
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Feb 23, 2012 6:28 PM |
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Thanks for the kind words, gmann! And GREAT posts on what you're looking for. We get tons of feature requests via email, but customers haven't used the forums as much as we would like. Thanks for …
(Posted Feb 23, 2012 9:45 AM)
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Feb 23, 2012 9:45 AM |
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We just released an update that changed how renter agreements are signed. The update involved two major areas:
1) We removed renter agreement archiving from the quote acceptance process.
2) We add…
(Posted Dec 22, 2011 10:01 AM)
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Dec 22, 2011 10:01 AM |
