Help!
I need a template that automatically responds to inquiries with a quote.
I've followed the guides. I've set up Available & Quotable Email Templates and Available Dates Channel Templates and Contact Info Request Email Templates. I've inserted my field code {QHCTAB}, as instructed, but my quote table doesn't always generate when I hit Preview.
I've gone into System Messaging and set my Automatic Quote Generator Template to respond to system "Send Quote to Guest" messages. This actually worked.
Is it because the Automatic Quote Generator Template applies to quotes and can only be used in quote-related conversations? Perhaps that is why my {QHCTAB} doesn't generate ... because I'm attempting to apply it to inquiries in inquiry-related conversations(?)
If so, how do I apply my Automatic Quote Generator to inquiries? I get inquiries often that come straight from the source (no channels involved). How do I set up an automated response, with quote and accept/finalize link, to these inquiries?
Any ideas?
Erica
