Leaving Hostaway because of their booking fee?

Triggers based on duration of stay

Status: Requested 1 Vote
GLAM Destin
Jul 24, 2023 1:19 PM
Joined Mar, 2023 2 posts

Hello!

I have encountered a handful of bookings that are shorter stays (2-3 days), therefore it does not make sense to send them all of my scheduled 6 messages. In some instances, it makes more sense to combine the "check-in text", sent 2 days after their check-in and the "departure reminder text" sent 1 day before their checkout. Would it be possible to create triggers / templates that are based on duration of stay?

Ken T
Jul 24, 2023 1:24 PM
OR Team Member Joined Aug, 2019 1706 posts

Sure, you can already do that, in Criteria in the Trigger: