Trigger for quotes that are about to expire

Status: Requested 3 Votes
RT
Dec 12, 2024 10:57 AM
Joined Oct, 2024 2 posts

It would be nice to send out an email reminding the recipients that their quote is about to expire or has expired.

Maartje v
Jan 22, 2025 10:09 AM
Joined Jun, 2023 4 posts

It is possible to send an email notification when a quote has expired (trigger: quote status changed to expired), but at the moment, we cannot alert guests when a quote is about to expire. Sending a reminder in advance would be more beneficial, as it allows the guest to confirm their booking without requiring our intervention. And it would also help prevent awkward situations where a guest intends to book but forgets to confirm, only to find that someone else has reserved the dates in the meantime.