See Original Booking Amounts Before Cancellation for Airbnb Bookings

Status: Requested 2 Votes
Intown Cottages
Nov 7, 2024 9:52 AM
Joined Jun, 2020 3 posts

We recently went through the most cancelled bookings ever experienced due to Hurricane Helene in WNC. As a result, Airbnb systematically cancelled bookings without approval under their Disaster Protocol. I am trying to get a tally of the refunds from canceled bookings, but when Airbnb cancels the booking, it zeros the amount out on OR. It would be great if OR could catalog (maybe an added tab) where the original booking amounts can be referenced for looking back if this happens again. Also, it is a great way to check to see if the partial refund amounts are correct. Thank you.